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About the Role

We are seeking an organized Personal Assistant to support the VP of International Expansion & Risk within Network Risk Operations, part of the Global Payment Network. This pivotal role involves coordinating hiring and onboarding for a new team, providing dedicated administrative support, and potentially expanding to support other senior leadership as the team grows. The focus is on administrative oversight and operational rhythm for building a new risk team.

Responsibilities

Provide comprehensive administrative support, including calendar management, scheduling, and optimizing time usage.
Lead administrative coordination for the International Expansion & Risk team, including logistical support for hiring and onboarding.
Facilitate the operational rhythm of the growing risk team.
Manage end-to-end travel planning and expense processing.
Prepare and manage high-level meeting materials, including creating and refining presentations, agendas, and pre-read documents.
Oversee general team logistics and administrative operations, including file maintenance, managing communications, and acting as a central point of contact.
Coordinate and facilitate team meetings and off-site events, handling scheduling, room bookings, and agenda logistics.

Requirements

Experience in an administrative support role, preferably within a large, dynamic organization.
Demonstrated ability to manage administrative oversight and operational workflows for a growing team in a fast-paced environment.
Proficiency in executive calendar management, complex travel planning, and expense processing.
Experience collaborating with cross-functional partners (e.g., Finance, HR).
Experience coordinating team events, meetings, and off-sites with a focus on logistics, budget management, and effective agenda coordination.
Prior experience in risk management, payment networks, or the financial services industry is preferred.

Location

Hammersmith, London

Work Type

Hybrid
2 days in-office and 3 days remote

Benefits

Competitive pension and performance-based bonus schemes
25 days of annual leave, increasing with tenure
Option to buy 5 additional days of leave
Private medical insurance
Enhanced parental leave
Up to £5,000 in funding for external qualifications

About the Company

We’re on a mission to be a force for good in lending.
Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list.

Equal Opportunity

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do.
We want to work with top talent: whoever you are, whatever you look like, wherever you come from.
We value diversity, inclusion and belonging at our core.
We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work.
Capital One is committed to diversity in the workplace.