About the Role
As a Principal Associate on the Process Risk Optimization (PRO) Team, you will identify and develop risk mitigation solutions for Capital One, acting as the first line of defense to ensure the Company is well-managed and strengthens its risk posture. You will support process-based assessments, evaluate risks across various Enterprise Services functional areas, and develop subject matter expertise while collaborating with business partners to manage process-level risks.
Responsibilities
- Support PRO in advising business partners on risk, building subject matter knowledge and critical thinking to contribute to process improvements and risk reductions for Enterprise Services lines of business
- Research novel trends in an ever-changing regulatory environment, as well as internal process changes, to improve existing risks and identify emerging risks
- Support the PRO team in educating stakeholders on how to apply risk management principles in accordance with Enterprise frameworks and standards
- Research new and emerging areas of risk and the dynamic regulatory environment to understand impacts on process areas
- Support project and program delivery, draft deliverables in fast paced environment, and work across multiple workstreams
- Prioritize simultaneous projects and assessments, manage task deadlines, keep project team members informed, and proactively escalate issues
- Participate in risk and other management forums and contribute to continuous improvement of risk and program management practices
- Support internal initiatives to drive efficiency and process improvements within and across teams
Requirements
- High School Diploma, GED or equivalent certification
- At least 3 years of experience in risk management
- At least 3 years of experience supporting, partnering, and interacting with business clients
- Bachelor's Degree or military experience
- At least 5 years of experience in project, program, or portfolio management
- At least 1 year of Financial Services industry experience
- Experience with analysis of information security or technology threats and risks
- Background in the financial services industry, including familiarity with regulatory practices; governance, risk, and compliance; information and network security, AWS cloud; machine learning and artificial intelligence; data management; third party and contingent workforce; incident response.
- Process development, documentation, or improvement experience
- Experience in controls development, controls management, and reporting activities
- Ability to communicate and consider stakeholder needs at all levels of the organization
- Ability to navigate a complex, dynamic organization and prioritize deliverables in an multi-national, expanding business environment
- Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines
- Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver
- Ability to execute tasks in a prioritized manner and coordinate with cross-functional teams
Skills
- risk management
- business client interaction
- project management
- program management
- portfolio management
- Financial Services industry
- information security
- technology threats
- technology risks
- regulatory practices
- governance
- compliance
- network security
- AWS cloud
- machine learning
- artificial intelligence
- data management
- third party management
- contingent workforce management
- incident response
- process development
- process documentation
- process improvement
- controls development
- controls management
- reporting
- communication
- relationship building
- collaboration
- influence
Location
- McLean, VA
- New York, NY
- Richmond, VA
Work Type
- full-time
Experience Level
- Principal Associate
- 3 years of experience in risk management
- 3 years of experience supporting, partnering, and interacting with business clients
- 5 years of experience in project, program, or portfolio management
- 1 year of Financial Services industry experience
Education Level
- High School Diploma, GED or equivalent certification
- Bachelor's Degree or military experience
Salary/Compensations
- McLean, VA: $131,300 - $149,800
- New York, NY: $143,200 - $163,500
- Richmond, VA: $119,400 - $136,200
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
About the Company
- The Enterprise Services Risk Operations (ESRO) organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals.
- We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies.
- Diverse perspectives and experiences are valued as we work to redefine the financial sector.
Equal Opportunity
- Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
- Capital One promotes a drug-free workplace.
- Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
