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About the Role

The Manager, Product Manager for the Associate Servicing team plays a critical role in achieving our goals. This is a highly collaborative, strategic role where the individual will work closely with tech, operations, and business partners to provide servicing associates the tools and resources they need to care for our customers. This includes deep investments in AI tools that simplify associate experiences so they can concentrate on the customer they are servicing.

Responsibilities

Demonstrate proficiency in Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership.

Requirements

Currently have, or be in the process of obtaining a Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing.
OR Bachelor's degree in any field and at least 3 years of Product Management experience.
Experience translating business strategy and analysis into consumer facing digital products.
Capital One will not sponsor a new applicant for employment authorization for this position.

Location

McLean, VA
New York, NY
Richmond, VA

Work Type

Full-time

Experience Level

Manager

Education Level

Bachelor's Degree
Master's Degree

Salary/Compensations

McLean, VA: $164,800 - $188,100
New York, NY: $179,700 - $205,100
Richmond, VA: $149,800 - $171,000

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

About the Company

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
In the Small Business Bank, our customers are the lifeblood of the US economy, making up 99% of businesses in the US and accounting for 44% of the country's GDP.
We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.