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About the Role

As a Portfolio Manager within the Commercial Operations team, you will play a critical role in maintaining the visibility, health, and progress of our program portfolio. You will leverage AI and automation to enhance efficiency and improve data quality in daily operations, contributing to smarter ways of working.

Responsibilities

• Maintain the Commercial Operations portfolio view, ensuring accuracy of structure, categories, and program records.
• Support portfolio governance forums by preparing materials and tracking actions.
• Assist with intake and reprioritization of new requests and changes to existing programs.
• Align programs and milestones to TPA priorities and company-level scorecards.
• Track portfolio health, including RAG status, timelines, scope, and benefits, and follow up on issues.
• Ensure programs adhere to lifecycle standards for charters, stage gates, launch criteria, and closure.
• Coordinate program kick-off and stage-gate reviews.
• Track cross-team dependencies and escalate conflicts.
• Maintain clear KPIs and financial outcomes for programs.
• Support portfolio review rhythms by coordinating data updates and producing readouts.
• Translate performance data into narratives and options for leadership.
• Drive the use of AI in portfolio reporting and operations, including AI-assisted report generation and AI-powered dashboards.
• Partner with internal teams to test and adopt portfolio-specific AI agents.
• Track the impact of AI on portfolio operations and share learnings.
• Act as a point of coordination for program teams and the Director on portfolio status and actions.
• Connect teams and programs to ensure alignment on goals and timelines.
• Provide clear, outcome-centered communication tailored to different audiences.
• Build and maintain a central portfolio hub as the single source of truth for portfolio data.

Requirements

• Experienced portfolio/program professional with 6+ years in portfolio management, program management, PMO, or operations roles supporting complex, cross-functional programs in a global environment.
• Track record of keeping multi-team programs on track from planning through delivery with clear business outcomes.
• Strong organization and coordination skills to manage multiple components and maintain data accuracy.
• Comfortable working with data, scorecards, and KPIs, including defining metrics and turning analysis into recommendations.
• Hands-on experience using AI and automation in daily work.
• Strong interest in AI-enabled ways of working.

Skills

• Portfolio management
• Program management
• PMO
• Operations
• Data analysis
• KPI definition
• AI and automation tools
• Stakeholder management
• Communication

Location

• Global

Work Type

• Full-time

Experience Level

• 6+ years

About the Company

• Expedia Group helps travelers explore the world with confidence and ease through its consumer brands (Expedia, Hotels.com, Vrbo), B2B travel business, and travel advertising offerings.
• The company is powered by passionate people, trusted partnerships, and leading technology.
• Expedia Group fosters a supportive environment with five core Behaviors: Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together.

Equal Opportunity

• Expedia is committed to creating an inclusive work environment with a diverse workforce.
• All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.