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About the Role
Nokwol is seeking a driven retail leader to support our new Canary Wharf store. This role offers an opportunity for growth within an ambitious retail store rollout program, ideal for those passionate about footwear, fashion, and customer experience.
Responsibilities
- Support daily store operations, including team management, stock control, and visual merchandising.
- Drive sales and customer satisfaction through hands-on leadership and coaching.
- Maintain high standards of presentation and brand representation across Nokwol and third-party products.
- Assist with recruitment, training, and development of team members.
- Resolve customer queries with professionalism and care.
Requirements
- Proven experience in retail, ideally in fashion or footwear.
- Strong leadership and communication skills.
- A passion for customer service and a keen eye for style.
- Commercial awareness and a proactive mindset.
- Flexibility to work weekends and thrive in a fast-paced retail environment.
Skills
- Footwear
- Fashion
- Customer Experience
- Retail Leadership
- Team Management
- Stock Control
- Visual Merchandising
- Sales
- Customer Satisfaction
- Brand Representation
- Recruitment
- Training
- Development
- Customer Query Resolution
- Communication Skills
- Customer Service
- Style
- Commercial Awareness
- Proactive Mindset
Location
- Canary Wharf, London
Work Type
- Full-time
- Permanent
Experience Level
- Entry-level management
- Retail experience
Salary/Compensations
- £38-45k
About the Company
- At Nokwol, luxury fashion footwear is a passion. Founded in 2023 with over 40 years of combined footwear industry experience, the mission is to redefine the luxury shoe market by creating designer-inspired footwear from fine leathers, offering quality and style at exceptional value.
- With roots in London and Hong Kong, Nokwol is rapidly expanding its global brand.
- The flagship store opened in 2023 on King's Road, Chelsea, becoming a high-performing destination.