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About the Role

Regal Cinema at Destiny USA in Syracuse, NY is seeking part-time cast members passionate about movies to deliver exceptional service, cleanliness, and a memorable movie-going experience in a fun and energetic environment. This role offers flexible scheduling, competitive pay, and opportunities for career advancement within the entertainment industry.

Responsibilities

• Provide guest service by selling tickets and concessions, or working as an usher.
• Handle cash, credit cards, gift cards, and coupons accurately.
• Upsell and suggestively sell premium viewing experiences and concessions.
• Promote the Regal Crown Club program.
• Ensure tickets are sold in accordance with the MPAA rating system and company policy.
• Respond to guest inquiries professionally.
• Operate, prepare, and clean concession equipment.
• Comply with food safety laws and alcohol service regulations where applicable.
• Tear tickets, direct patrons, and manage crowd control.
• Conduct in-theatre inspections for quality and safety.
• Report any theatre issues to management.
• Perform in-auditorium concession sales.
• Maintain cleanliness of auditoriums, restrooms, lobby, and other areas.
• Monitor cleanliness and operation of vending equipment.
• Assist with opening and closing duties.
• Maintain regular and consistent attendance.
• Handle emergency situations.
• Perform general cleaning duties.
• Comply with company dress code.

Requirements

• Must be available to work weekends.
• Weekday opening and/or closing availability is preferred.
• Must be able to perform each essential duty satisfactorily.
• Must be able to perform calculations with speed and accuracy.
• Must be able to identify problems, gather data, and evaluate information.
• Must be able to take action beyond what is necessarily called for and perform under pressure.
• Must possess excellent communication skills with customers, co-workers, and management.
• Must be able to establish goals, budget time, and set priorities.
• Must be able to stand, walk, sit, use hands, reach, and talk or hear frequently.
• Must be able to occasionally climb, balance, stoop, kneel, crouch, or crawl.
• Must be able to occasionally lift up to 60 pounds.
• Requires close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Skills

• Public speaking
• Active listening
• Clear and direct response
• Mathematical ability
• Problem-solving
• Decision-making
• Communication skills
• Time management
• Prioritization

Location

• Syracuse, NY

Work Type

• Part-time

Experience Level

• Entry Level

Education Level

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
• Must complete any legally required state or local training and obtain the required certificate for alcohol sales/service.
• Must complete Regal Responsible Beverage Server training on Regal Online University.

Salary/Compensations

• Starting at $16.00/hour

Benefits

• Free movie passes
• Discounted concessions
• 401(k) retirement plan with company match (eligibility after age 21 and six months of service)

About the Company

• Regal Cinema is part of the entertainment industry.
• Regal promotes from within and features a clear pathway for career advancement.