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About the Role

This is a high-impact role for someone who wants to shape and grow how we work with suppliers and deliver services to customers. You’ll drive strong, value-led vendor partnerships from contract negotiation through to ongoing performance, while identifying opportunities to improve quality, reduce risk, and optimise costs as the business scales. Alongside this, you’ll lead and develop a small technical field services team, helping to raise capability, improve customer outcomes, and support our continued growth through smart processes and collaborative leadership.

Responsibilities

Develop and maintain strong, collaborative relationships with suppliers.
Secure favourable terms, pricing and conditions in contracts.
Track vendor performance against SLA’s, KPI’s and business objectives.
Ensure all vendors have sufficient skills and training to complete tasks to a high standard.
Identify and mitigate risks associated with vendor operations and service delivery.
Drive cost efficiencies and ensure value for money.
Work with internal teams (procurement, finance, operations) to understand needs and ensure alignment.
Address vendor related issues and ensure timely resolution.
Create and maintain vendor performance metrics and reports.
Monitor stock levels, forecast demand and maintain optimal inventory to meet customer needs.
Direct, motivate and develop field technicians, including hiring, training, performance reviews and skill enhancement.
Develop and implement procedures, analyse operations and identify areas for efficiency and cost savings.

Requirements

Proven experience in vendor management, procurement or supply chain.
Strong leadership, communication and ability to interface with other areas of the business.

Skills

Negotiation
Communication
Analytical
Problem solving
Multitasking
Detail orientated
Decision making

Location

International

Work Type

Hybrid

Experience Level

Not specified

Education Level

Not specified

Salary/Compensations

Competitive pay

Benefits

Competitive benefits
E-learning opportunities
Workshops
Global mobility potential

About the Company

Are you ready to develop the future of retail?
As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.
Vusion is a fast-growing, fast-paced retail tech company.
We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.
Technologies for Positive Commerce | Vusion
We innovate.
We help communities thrive.
VusionGroup has an international presence in 19 countries.
In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.
The work is fast paced, challenging, and ambitious.
Here, you will feel valued for your contributions as we reinvent modern commerce—together.
We feel supported. You will too.
VusionGroup is a place where people feel safe, happy, and respected.

Equal Opportunity

Not specified