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About the Role

We are looking for a passionate Food & Beverage Service Expert to join our team at London Marriott Hotel County Hall and our awarded Gillray’s Steakhouse & Bar. You will make dining experiences memorable by ensuring excellent service, accurate order taking, and timely delivery of food and beverages. You will maintain menu knowledge, upsell to enhance revenue, and coordinate with kitchen and bar teams. Adherence to food safety, hygiene, and sanitation regulations is crucial.

Responsibilities

Deliver exceptional, personalized service to all guests to ensure a memorable dining experience.
Ensure accurate order taking and timely delivery of food and beverages following service standards.
Maintain strong knowledge of menu items and use upselling techniques to enhance revenue.
Coordinate effectively with kitchen and bar teams to ensure smooth and efficient service.
Follow all food safety, hygiene, and sanitation regulations at all times.
Uphold company grooming standards and professional behaviour throughout all guest interactions.

Requirements

A warm, people-oriented demeanor
A team-player attitude
A safety-first approach
Positive outlook and dependability
Ability to move and lift objects weighing up to 50 lbs.
Ability to reach overhead and below knees, including bending, twisting, pulling, and stooping.
Ability to move over uneven or sloping surfaces.
Completion of safety training and certification prior to employment.

Location

London

Work Type

Full-time

Benefits

Discounted stays at over 9,600+ Marriott hotels worldwide along with family and friends.
Access 24/7 confidential wellbeing support through the Health Assured and Wisdom App.
20% off food and beverage in Marriott outlets and 50% off in our five Marriott hotels.
£5 breakfast when staying in most of our European hotels.
Uniform laundry service.
28 days of holiday including public holidays, with extra days the longer you stay.
Referral bonus up to £500 when a referred person joins.
Supportive company pension scheme.
Awards, recognition events and milestone celebrations.
Exclusive high street discounts on shopping, tech, cinema, eye tests and more.
Vibrant calendar of monthly associate events.
Complimentary meals on duty.
Industry-leading learning and development, including digital training and classroom sessions.
Apprenticeship programmes.
Cycle to Work scheme.

About the Company

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if you’re happy, our guests will be happy.
JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Equal Opportunity

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.