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About the Role

Hellyeah AI is seeking an organized, proactive, and detail-oriented Account Manager to manage client communication, follow-ups, meeting notes, task tracking, and delivery coordination for performance marketing accounts. This role is crucial for aligning clients and internal teams within an AI-first performance marketing company serving diverse industries.

Responsibilities

• Own day-to-day client communication and follow-ups
• Join client calls, take clear notes, and turn discussions into action items
• Track tasks, deadlines, approvals, blockers, and next steps across client accounts
• Coordinate between marketing, creative, operations, and leadership
• Ensure client requests are documented and routed to the right internal owner
• Prepare weekly client updates, summaries, and meeting recaps
• Help keep client hubs, project boards, and internal trackers accurate
• Flag risks, delays, unclear requests, or client issues early
• Support account leads with reporting, scheduling, and client-facing organization
• Ensure nothing falls through the cracks

Requirements

• 2+ years of account management, client success, project coordination, or agency experience
• Strong written and verbal communication skills
• Highly organized and comfortable managing multiple clients or projects simultaneously
• Experience working with marketing, creative, paid media, SaaS, or agency teams
• Ability to translate complex conversations into clear tasks and next steps
• Proficiency with tools such as Notion, Slack, Google Workspace, project management software, and AI tools
• Strong attention to detail
• Comfortable working in a fast-paced startup environment
• Ability to work hybrid in San Francisco

Skills

• Client communication
• Follow-ups
• Meeting notes
• Task tracking
• Delivery coordination
• Digital marketing understanding
• Paid media understanding
• Client service
• Project coordination
• Reporting
• Scheduling
• Documentation
• AI tools

Location

• San Francisco

Work Type

• Hybrid

Experience Level

• 2+ years

About the Company

• Hellyeah AI is an AI-first performance marketing company.
• We work with mobile apps, gaming, AI/SaaS, fintech, e-commerce, and iGaming clients.