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About the Role
The Business Transformation Manager will drive key strategic initiatives focused on simplification, client segmentation, and product expansion within the US Private Banking Chief Operating Officer (COO) Team. This role offers an opportunity to take ownership in delivering US Private Bank results and be a key stakeholder in driving actionable recommendations.
Responsibilities
- Lead execution of strategic business initiatives.
- Identify key issues/opportunities and provide actionable recommendations using HSBC and external sources.
- Manage key stakeholders.
- Project manage initiatives and track progress against agreed Key Performance Indicators (KPIs).
- Lead the annual Technology Investment cycle for US Private Bank, including business case analyses with applicable revenue projections and cost savings.
- Communicate recommendations/insights with colleagues via PowerPoint presentations, Word memos, and Excel documents.
- Handle ad hoc requests on behalf of the COO and Private Bank Management team.
Requirements
- Good knowledge of private banking and affluent market trends.
- Capacity to rapidly identify key opportunities, issues, and themes with material impact and establish clear action plans.
- Ability to influence and build strong relationships with internal and external partners at all levels.
- Strong collaborator with excellent written and verbal communication skills.
- Ability to manage multiple projects and deliverables simultaneously.
- Ability to manage large complex business initiatives and transformation projects in an agile manner.
- Ability to meet project deadlines and objectives independently and within the team.
- Highly developed analytical skills and ability to draw insights from complex data sources.
- Ability to work independently and collaboratively within a small team with a flat structure.
- Proven banking experience preferred.
- FINRA license series 7 and 66 are preferred but not required.
- Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
Skills
- Problem-solving
- Accountability
- Attention to detail
- Written communication
- Oral communication
- Analytical skills
- Collaboration
Location
- US
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Bachelor's Degree required
- MBA preferred
Salary/Compensations
- The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
Benefits
- Tailored professional development opportunities
- Competitive pay and benefits package
- Robust Wellness Hub
- Welcoming and inclusive work environment
- Empowerment to drive HSBC’s engagement with communities
- Industry-leading volunteerism policy
- Generous matching gift program
- Comprehensive program of immersive Sustainability and Climate Change Initiatives
- Employee Resource Groups
About the Company
- Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas, and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.
- We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.