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About the Role

The Director of Portfolio Operations is responsible for developing and managing strategic relationships with key national accounts. This role involves driving sales growth, ensuring customer satisfaction, achieving revenue targets, and managing client relations. The ideal candidate will have a strong operational background, excellent leadership skills, and the ability to work collaboratively across various departments. This role is responsible for the day-to-day operations in conjunction with the on-site General Managers for locations within the client family.

Responsibilities

Manage and guide the activities of your management team
Set the strategic/tactical direction for each account
Develop and implement portfolio strategies for increasing sales and profits through national clients
Create, build and maintain positive business relationships with Aramark's current and prospective clients
Grow existing annual customer revenues by adding new products and services, adding new locations and price increases
Oversee overall account development, including proposals for expansion to sites served and services provided
Manage both client and Aramark budgets

Requirements

5-10 years of experience as a District Manager level or equivalent preferred, including P&L responsibility within the hospitality, retail, or food and beverage industries
Demonstrated leadership and team management skills with a broad knowledge of management practices, business judgment, and client/consumer interaction
Confirmed ability to hire, assess, develop, and grow talent
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities with contract terms and conditions to address operational issues
Established communication and teamwork skills to work with all levels within the organization from the front-line associate through senior leadership
Strong customer focus and relationship-building capabilities
Strategic thinking and problem-solving abilities
High level of integrity and professionalism
Ability to work independently and as part of a team

Skills

Leadership
Team Management
Sales Growth
Customer Satisfaction
Revenue Achievement
Client Relations
Operational Background
Collaboration
Communication
Teamwork
Customer Focus
Relationship Building
Strategic Thinking
Problem-Solving
Integrity
Professionalism

Experience Level

5-10 years

Education Level

Bachelor's degree
Advanced degree in business or related field is desired

Salary/Compensations

$140,000.00 to $160,000.00

Benefits

Medical
Dental
Vision
Work/life resources
Retirement savings plans like 401(k)
Paid days off
Parental leave
Disability coverage

About the Company

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
We believe a career should develop your talents, fuel your passions, and empower your professional growth.
Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Equal Opportunity

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts.
For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.