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About the Role

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

Responsibilities

• Prepare and execute work in several phases of the systems development life cycle including planning, configuration, monitoring, administration and maintenance in a business critical environment.
• Work hands on and within the team to improve process, communication, capacity, reliability and capabilities.
• Continually look to improve the reliability and effectiveness of the services by implementing monitoring, and correcting tactical and strategic direction where necessary.
• Work with Vendors to troubleshoot system specific problems.
• Improve vendor relationships by effectively managing response expectations and driving delivery.
• Facilitate coordination of Vendor, Schwab Infrastructure, and tech team contributions to resolve problems.
• Provide guidance and support for performance, availability, CI/CD, automation, and monitoring/alerting for the Schwab.com SRE team.
• Work with technical and agile teams to prioritize backlog work and incidents.
• Lead and train others within the team to increase team capabilities and capacity.
• Automate deployment, infrastructure and monitoring tools and systems.
• Enhance, maintain and support various platforms including .Net, Java, Linux and Windows.
• Support disaster recovery planning and testing.
• Develop and improve documentation, diagrams, processes and technology.
• Identify opportunities to improve telemetry, monitoring and increase application reliability.
• Document processes using a knowledge base repository.
• Work through root cause analysis and develop remediation plans to improve reliability.
• Drive resolution of issues/ completion of work and provide updates to stakeholders as needed.
• Manage Cloud Environments.

Requirements

• 3-6 years of systems support, scripting, or developing in an enterprise environment.
• Current working experience with Schwab systems and processes.
• Passion for learning, reliability, automation, orchestration and continual improvement.
• Solid foundation of Windows and or Linux.
• Strong verbal and written communication skills.
• Experience with Cloud Based Services.

Location

• On-site

Work Type

• Full-time

Experience Level

• 3-6 years

Education Level

• Bachelor’s Degree in computer science or a related discipline, or equivalent experience desired

Benefits

• Bonus or incentive opportunities

About the Company

• Schwab is transforming the finance industry.