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About the Role

This role provides on-site logistics support in a storeroom environment, focusing on receiving, stocking, issuing, inventory accuracy, and customer service. Key functions include managing parts and inventory needs, locating and delivering stock, receiving and issuing materials, and utilizing systems for inventory tracking and verification. The position requires strong customer service capabilities due to frequent client interaction.

Responsibilities

Follow all site Safety and Security Procedures and perform all assignments and tasks in a safe manner.
Report any unsafe or potentially unsafe working conditions to management immediately.
Provide professional customer service to all internal and external customers.
Report customer matters and/or concerns to supervisor promptly.
Ensure compliance with established internal control procedures and SOPs.
Unpack purchased material, verify product against packing slip and PO, and enter receiving and inventory information into the appropriate software system.
Create new parts as needed.
Issue materials to clients as requested, including pulling, staging, and kitting material.
Place received material into proper storage locations, performing tagging, repacking, delivering, and special handling as necessary.
Issue returns for unused material per SOP guidelines.
Prepare material for return to vendor and prepare parts to be shipped out for repair, per SOPs.
Perform cycle counts and report stock balance discrepancies to Manager and Buyer for resolution.
Maintain inventory accuracy by count and location.
Replace barcodes and process relocations in the ERP system.
Verify on-hand inventory quantities to accurately identify reorder needs on every item.
Clean and organize the storeroom on a regular basis, maintaining minimum standards.
Support corporate initiatives and assist with any special projects assignments.
Perform other duties as assigned.

Requirements

High School Diploma or Equivalent Preferred
Strong interpersonal and phone skills
Basic computer proficiency/literacy skills – Windows, Microsoft Office Suite, Inventory Management Systems
Ability to learn and demonstrate proficiency in part identification
Excellent customer service skills
Detail oriented and well-organized
Ability to follow procedures and meet deadlines
Strong problem analysis and resolution skills
Excellent verbal and written communication

Skills

Customer Service
Inventory Management
Data Entry
Microsoft Office Suite
Windows
Problem Analysis

Location

On-site

Work Type

Full-time

Education Level

High School Diploma or Equivalent Preferred

Salary/Compensations

$23 - $24 per hour