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About the Role

The Billing Appeals Specialist will represent the accounting department and serve as a key member of the appeals team, providing comprehensive support to attorneys on all appeal-related inquiries. This role involves liaising with attorneys and staff to ensure accurate and timely appeal submissions, while collaborating with the billing department to understand details and uphold best practices and billing guidelines.

Responsibilities

Manage the appeals process for insurance carriers’ invoices.
Draft narratives for attorney approval to optimize appeal success rates.
Manage deadlines for all appeals to ensure maximum client recovery.
Send exception reports and timely follow-up reminders for appeal language.
Maintain an appeal log to monitor invoice status and outstanding accounts receivables.
Communicate on behalf of the Finance Department to in-house attorneys, addressing questions regarding invoice issues and the appeal process.
Collaborate with the Appeals Team, Appeals Manager, and Billing & Collections to identify opportunities for reducing claim denials based on Outside Counsel Guidelines.
Stay informed of changes to insurance carriers’ Outside Counsel Guidelines and assess their impact on existing processes and procedures.
Participate in process improvement initiatives by evaluating current firm protocols and addressing arising questions and issues.
Identify opportunities for process enhancements and improvements to current training to prevent future issues.
Promote a high level of customer service, ensuring excellent service is provided to the firm’s Principals and clients.

Requirements

2+ years of legal billing/appeals experience.
Knowledge of Aderant and BillBlast is a plus.
Strong MS Office skills (Excel, Word).
Highly Organized.
Excellent communication and problem-solving skills.
Ability to learn and adapt in an ever-changing environment.

Skills

MS Office (Excel, Word)
Aderant
BillBlast
Organization
Communication
Problem-solving
Adaptability

Location

Westchester County, NY
Albany, NY
Illinois

Work Type

Full-time

Experience Level

2+ years

Education Level

Bachelor's degree

Salary/Compensations

Westchester County, NY: $36.54 - $42.66 per hour
Albany, NY: $30.41 - $35.50 per hour
Illinois: $33.41 - $39.00 per hour

Benefits

Medical, dental, vision, life and disability insurance
401(k) Retirement Plan
Flexible Spending and Health Savings Account
Firm-paid holidays, vacation and sick time
Employee assistance program
Other firm benefits

About the Company

Focused on employment and labor law since 1958, Jackson Lewis P.C. has over 1,000 attorneys in major cities nationwide.
The firm's attorneys consistently identify and respond to new ways workplace law intersects business.
They help employers develop proactive strategies, strong policies, and business-oriented solutions to cultivate high-functioning, engaged, and stable workforces.
The firm emphasizes belonging and respect for the contributions of every employee.
Jackson Lewis P.C. is ranked in the First Tier nationally by U.S. News - Best Lawyers® “Best Law Firms” in Labor and Employment Litigation, Employment Law, and Labor Law on behalf of Management.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.