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About the Role

The Mailroom Administrator, Client Support Services will report to the Team Lead, Mailroom, and will perform processing of incoming/outgoing mail/couriers and diverse data entry functions.

Responsibilities

• Process incoming mail and courier (receive, open, sort, deliver)
• Process outgoing mail/courier/trackable shipments (packages, create labels)
• Weighs mail and calculates correct postage
• Works with standard small operations equipment (postage meter, folder/inserter, automatic letter opener)
• Update daily report logs
• Work with internal departments and external vendors
• Research tracking inquiries
• Process incoming faxes (sort and distribute accordingly)
• Shareholder Maintenance coding
• Return Mail coding
• Assist with month-end client billable including processing of vendor invoices
• Lifting required, less than 40lbs

Requirements

• High school diploma, or equivalent experience
• 1+ year of administrative/mailroom experience
• Proficient with Microsoft Office (with a main focus on Excel) and/or Google Suite
• Good written, verbal, and listening skills
• Flexibility and willingness to work simultaneously on a wide range of tasks and projects and ability to prioritize
• Develops and maintains strong relationships with internal and external clients
• Proven ability to understand client's needs and develop the appropriate solutions
• Works well in a team environment, and actively contributes to the success of the group
• Poised, works well under pressure, and accomplishes short- and long-term deadlines with a heavy workload
• Must be authorized to work in the country where this position is located.

Skills

• Microsoft Office (Excel)
• Google Suite
• Written communication
• Verbal communication
• Listening skills
• Client relationship management
• Problem-solving

Location

• Toronto, ON

Work Type

• Fully in office (5 days/week)

Experience Level

• 1+ year of administrative/mailroom experience

Education Level

• High school diploma or equivalent experience

Salary/Compensations

• 40,000/year - 45,000/year CAD

Benefits

• Cloud-first and hybrid workstyle
• Generous time-off and leaves

About the Company

• The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets.
• United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress.
• Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.
• Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.
• Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.
• Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.
• Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”.
• Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Equal Opportunity

• TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.