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About the Role

The Senior Technical Operations Manager, DV+ is a critical individual contributor role focused on the DV+ platform, where publishers monetize omnichannel inventory. This role serves as a key cross-functional partner and primary internal escalation point, operating at the intersection of Account Management, Product, and Engineering to drive technical resolution and support the platform's evolving capabilities. A core component involves leveraging modern AI tools and advanced analytics to identify repeatable challenges, design scalable solutions, and drive operational efficiency across large datasets.

Responsibilities

Handle a queue of technical escalations with high standards of organization, responsiveness, and stakeholder communication.
Query and analyze large datasets across multiple systems using SQL to identify trends, diagnose issues, and support operational decision-making.
Leverage modern AI tools and emerging technologies to identify repeatable challenges, design scalable solutions, automate workflows, and improve operational efficiency.
Troubleshoot complex technical issues spanning multiple platforms, systems, reporting pipelines, APIs, and integrations.
Investigate ambiguous problems proactively, asking thoughtful questions and driving issues to resolution with minimal oversight.
Learn new platforms, systems, and technical concepts quickly while demonstrating strong ownership and long-term retention of operational knowledge.
Collaborate cross-functionally when needed, coordinating efforts across Technical Operations, Product, Engineering, Account Management, and external partners to resolve issues and execute initiatives.

Requirements

4+ years in technical operations or a related role
Strong technical knowledge of the programmatic ecosystem
Strong proficiency in SQL and Excel for data analysis, troubleshooting, and workflow automation
Genuine interest in emerging AI technologies, with the ability to apply them to operational workflows and problem-solving
Excellent technical writing and documentation skills
Strong analytical and troubleshooting abilities, with experience diagnosing complex issues
Strong cross-functional collaboration and coordination skills
Excellent communication skills, with the ability to explain technical concepts clearly, identify root causes, and drive issues to resolution
Able to work independently, prioritize effectively, and thrive in a fast-paced environment
Analytical mindset with the ability to balance immediate needs with long-term scalable solutions

Skills

SQL
Excel
AI tools
Technical writing
Analytical skills
Troubleshooting
Cross-functional collaboration
Communication skills

Location

New York, NY
Boston, MA
Broomfield, CO

Work Type

Hybrid Schedule (M/F remote, T/W/TH in-office)

Experience Level

Senior

Education Level

Bachelor's degree or equivalent
Advanced degree a plus

Salary/Compensations

New York, NY: $100,000 – $110,000
Massachusetts: $90,000 – $100,000
Colorado: $80,000 – $90,000

Benefits

Annual performance-based bonus
Equity (NASDAQ: MGNI)
Comprehensive benefits package
Comprehensive Healthcare Coverage from Day One
Generous Time Off
Holiday Breaks and Quarterly Wellness Days
Equity and Employee Stock Purchase Plan
Family-Focused Benefits and Parental Leave
401k Retirement Savings Plan with Employer Match
Disability and Life Insurance
Cell Phone Subsidy
Monthly Fitness and Reimbursement
Support internal mobility, skill development, and leadership pathways through structured career frameworks and learning programs.
Catered lunches, beverages, snacks, training opportunities, and engaging office events
Community service and volunteer opportunities
Company-matched charitable contributions
Access to mental health resources
Structured career development initiatives and growth frameworks
Culture and inclusion programs
Bonusly peer-to-peer recognition platform

About the Company

At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!
The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile-high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.

Equal Opportunity

Magnite is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class.
Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite’s local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.