About the Role
Annie Aesthetic is seeking a Director of Operations to serve as a business owner across its portfolio of medical aesthetics and functional health clinics. This role involves direct operational accountability for a subset of portfolio companies, driving performance standards, and contributing to the executive team's scaling efforts. It is designed for a high-caliber operator experienced in complex, high-growth environments.
Responsibilities
- Own operational and financial performance across a defined set of portfolio companies, with accountability to revenue growth, margin management, and EBITDA outcomes
- Set and track KPIs across clinic locations; build accountability rhythms with Clinic Managers and brand leadership
- Partner with the Annie Aesthetic ELT and finance team on reporting, forecasting, and business performance review
- Oversee day-to-day operations across multiple clinic locations and brands — in-person presence expected at key sites
- Coach and develop Clinic Managers and brand operators, elevating their ability to own their locations and their numbers
- Build and maintain the meeting cadences, documentation systems, SOPs, and remote management infrastructure that allow the portfolio to scale without heroics
- Lead operational integration of newly acquired clinics into the Annie Aesthetic platform — from onboarding and systems setup to staffing and culture alignment
- Partner with deal team and finance on diligence, operational modeling, and 100-day planning for new acquisitions
- Identify and execute growth levers across revenue, client experience, and operational efficiency — including service menu, retention programs, and provider productivity
- Develop cross-functional project plans and strategic frameworks in partnership with brand founders and the executive team
- Evaluate and launch new service lines (including functional health) across the portfolio
- Manage third-party vendor relationships including pharma/clinical suppliers, marketing partners, technology, and facilities across brands
- Partner with the technology and data team to optimize EMR utilization (Zenoti) and clinical reporting across the portfolio
- Ensure each clinic maintains full compliance with applicable business licenses, permits, and clinical standards across all operating states
Requirements
- MBA from a top program; search fund, PE-backed operating role, or management consulting background strongly preferred
- 5+ years of operational experience — ideally in multi-site, M&A-integration, or high-growth environments
- Demonstrated track record of owning outcomes in fast-paced, ambiguous environments with limited resources
- Strong financial acumen — comfortable owning a P&L and translating numbers into operational decisions
- Exceptional people leadership skills across all levels of an organization, including clinic-level staff and senior founders
- Advanced Excel/data skills
- EMR, CRM, or other multi-site technology experience is a plus
- Comfortable traveling to clinic locations; mix of in-person site presence and remote team management is expected
- Ability to start as soon as possible, but at least within approximately one month of offer
Skills
- P&L Ownership
- KPI Tracking
- Forecasting
- Business Performance Review
- Operational Leadership
- Coaching and Development
- Systems Implementation
- SOP Development
- Remote Management
- Integration Management
- Diligence
- 100-Day Planning
- Growth Strategy
- Revenue Growth
- Client Experience Improvement
- Operational Efficiency
- Vendor Management
- Compliance Management
- EMR Utilization (Zenoti)
- Clinical Reporting
- Excel/Data Analysis
Location
- Western US
Work Type
- Hybrid
- Travel (approx. 50%)
Experience Level
- 5+ years of operational experience
Education Level
- MBA from a top program
Salary/Compensations
- Competitive base salary commensurate with experience
- Performance-based bonus tied to portfolio business outcomes
Benefits
- Equity participation in the portfolio
- Health reimbursement plan
- 401(k)
- Flexible schedule with autonomy to structure your time around results
About the Company
- Annie Aesthetic is one of the fastest-growing private equity platforms in medical aesthetics — a multi-brand, multi-site operating company spanning medspas and functional health clinics across the United States.
- We acquire best-in-class practices, integrate them into a high-performance operating model, and build them into durable, growing businesses.
- Annie Aesthetic is a private equity platform that acquires and operates best-in-class medical aesthetics and functional health businesses across the United States.
- Our portfolio includes medspa brands and functional health clinics operating across multiple states, with an active pipeline of add-on acquisitions underway.
- We take a hands-on, operator-led approach — providing each portfolio company with financial, operational, and strategic resources to drive sustainable, long-term growth.
- Our team is lean, execution-focused, and deeply embedded in the day-to-day of the businesses we own.
