About the Role
As an Associate on the Client Service team, you will play a central role in connecting leading investment firms, consultancies, and corporations with subject-matter experts. You will learn to assess client needs, identify suitable experts, and recruit them into Guidepoint’s global network. This role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued.
Responsibilities
- Recruit new experts into Guidepoint’s network and engage them for client consultations
- Conduct targeted research across various public sources to identify relevant subject-matter experts
- Lead cold outreach, phone-based vetting, and screening conversations with experts
- Evaluate expert fit for specific client projects and prepare high-quality profiles for client consideration
- Define sourcing strategies for each client request based on project scope, urgency, and target expert profile
- Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution
Requirements
- Bachelor’s degree, with minimum 3.0 GPA or higher required
- Previous relevant internship, volunteer, or extracurricular experience
- AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication
- Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment
- Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service
- Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship
- Guidepoint does not provide employment-based visa sponsorship for this role
Skills
- Strong judgment
- Responsiveness
- Ability to execute across multiple priorities
- Research
- Organization
- Prioritization
- Written communication
- Accuracy
- Confidentiality
- Data quality
- Human judgment
- Time management
- Organizational skills
- Communication (verbal and written)
- Problem-solving
- Teamwork
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Associate
Education Level
- Bachelor's degree
Salary/Compensations
- $70,000
- Up to $4,000 performance-based bonus
Benefits
- 15 days of PTO
- 10 paid holidays
- Sick leave
- Comprehensive medical, dental, and vision coverage
- Flexible spending accounts
- Supplemental pet insurance
- Short- and long-term disability
- 401(k) with company match of up to 10% of employee contributions
- Company-sponsored and optional life insurance
- Commuter benefits
- Corporate discounts (gym memberships, ClassPass)
- Employee Assistance Program (EAP)
- Unlimited access to self-paced learning through LinkedIn Learning
- In-office perks (free snacks and beverages, Thursday Happy Hours, Summer Fridays)
- Annual company-sponsored athletic leagues and wellness activities
- Charitable giving programs with company-matched contributions
- Dedicated day of service for all employees
- Casual work environment with regular team-building events and social activities
About the Company
- Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process.
- Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action.
- Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600+ employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request.
- With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
Equal Opportunity
- At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives.
- We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
