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About the Role

The Wholesale Operations Coordinator will provide operational support for key wholesale accounts, acting as the primary communication and operations liaison between various teams to achieve sales goals and maximize account profitability. This role manages end-to-end order fulfillment, ensuring compliance with regulations and account-specific guidelines, while collaborating to streamline processes and deliver exceptional customer service.

Responsibilities

Manage the life cycle of sales orders from forecast to delivery.
Maintain the operational relationship between Tarte and wholesale accounts, providing product information and inventory availability.
Provide daily, weekly, and monthly order status updates to Sales, Customer, and Management.
Collaborate with Sales and Marketing to align supply chain and channel allocation for product launches and seasonal campaigns.
Engage with international field teams and regional managers to gather market insights.
Coordinate with international retail partners for pick-ups and timely delivery.
Complete all compliance and shipping documentation with Global Logistics & Regulatory teams.
Ensure account contractual obligations are met through problem-solving and analytical skills.
Troubleshoot orders and elevate issues through proper channels.
Research and resolve claims, returns, and chargebacks in a timely manner.

Requirements

Minimum 1-3 years of Operations Management, Customer Service, or Supply Chain experience.
BA/BS degree or equivalent experience.
Experience with Microsoft Navision or any other ERP system.
Strong attention to detail and excellent organizational skills.
Excellent Customer Service skills.
Ability to analyze data and proactively identify business opportunities.
Excellent verbal and written communication skills.
Ability to work independently and cross-functionally.
Ability to multitask.
Ability to work well under pressure, possess a sense of urgency, prioritize tasks, and adhere to deadlines.

Skills

Microsoft Navision or any other ERP system experience
Attention to detail
Organizational skills
Customer Service
Data analysis
Verbal communication
Written communication
Independent work
Cross-functional collaboration
Multitasking
Working under pressure
Prioritization
Adhering to deadlines

Experience Level

1-3 years

Education Level

BA/BS degree or equivalent experience

Salary/Compensations

$66,350-66,500

Benefits

Medical, dental, vision, 401K plan
Access to health & wellness programs
Paid vacation, holidays, summer Fridays, birthdays off, volunteer time
Makeup gratis
Employee discount on tarte.com
Team give back initiatives

About the Company

Friendly, fun, creative & collaborative work environment