Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Banquet Server role involves setting up and preparing banquet floors for meetings and functions according to event contracts, resumes, and supervisor directions, ensuring a congenial, friendly, helpful, and efficient guest experience. This includes serving and clearing plated, buffet, and reception events, maintaining Fairmont standards for table setups, and completing opening and closing duties.

Responsibilities

• Set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful, and efficient manner.
• Be hospitable, friendly, welcoming and converse with guests.
• Serve and clear plated banquet events (tray service).
• Serve and clear buffet banquet events.
• Serve and clear reception banquet events.
• Ensure all tables are set up according to Fairmont standards or as directed by Leadership.
• Complete opening and closing duties as assigned.
• Be aware of all hotel areas & outlets to be credible when responding to guests’ requests.
• Maintain good eye contact and personal service when interacting with all guests.
• Be knowledgeable of the menu, dietaries, wine & beverages before service begins.
• Conduct themselves within all policies set forth by the department and the Hotel.
• Have knowledge of all tasks and the methods of service of all banquet setups.
• Understand and carry out the servicing of all banquet event orders.
• Arrive on duty on time with proper attire and prepared for shift.
• Participate in maintaining a clean and well-kept working environment.
• Conduct yourself in an orderly and respectful manner at all times.
• Assist in facilitating all guest requests promptly.
• Ensure all allergies are safely catered for with an alternative that meets guest needs.
• Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met.
• Adhere to alcohol handling procedures and policies ensuring responsible alcohol service.
• Work weekends, holidays and shift work as scheduled.
• Perform any other tasks as assigned.

Requirements

• Teamwork approach to all duties and helpful attitude with co-workers.
• Efficient and effective approach to completing all tasks.
• Food and beverage knowledge.
• Previous banquet service experience and knowledge.
• Physically fit to transport and carry heavy equipment.
• Must be legally eligible to work in Canada.
• The hotel is unable to assist candidates in obtaining Canadian work authorization.

Skills

• Smart Serve Certification

Location

• Toronto

Work Type

• Part-Time
• Permanent

Salary/Compensations

• $17.60 per hour

Benefits

• Free Meals: Healthy meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide.
• Dry Cleaning: Free dry-cleaning for your work gear.
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
• Level Up: Unlock new career heights with exciting growth paths.

About the Company

• For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.
• Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.
• Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told.
• Join us in creating our next chapter with your story.
• Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
• Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
• Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
• As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

Equal Opportunity

• At Fairmont Royal York, we believe that the strength of our team lies in its diversity.
• We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.
• As an Equal Opportunity Employer, we provide equal access to opportunities.
• We welcome applications from all qualified candidates.
• We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs.
• Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]