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About the Role

This role offers the opportunity to influence high-profile decisions, contribute to the evolution of digital wealth propositions, and deliver meaningful outcomes for customers. As a Proposition Strategy Associate, you will help shape customer-led proposition decisions by translating insights, evidence, and stakeholder input into clear recommendations. You will work closely with partners across Research, Analytics, Product, Risk, Legal, Compliance, and Operations to support proposition strategy and prioritisation.

Responsibilities

Frame complex proposition challenges into clear problem statements, hypotheses, and decision options.
Translate customer research and customer experience insights into actionable proposition recommendations.
Build and maintain evidence repositories that capture insights, assumptions, confidence levels, and outstanding questions.
Support prioritisation and planning activities by providing structured, customer-focused inputs.
Partner with Legal, Compliance, Risk, Operations, and Product teams to assess the feasibility of proposition opportunities.
Coordinate inputs from subject matter experts and align stakeholders around key assumptions and recommendations.
Develop executive-ready presentations, business cases, and decision materials.
Monitor competitor activity, market developments, and emerging trends relevant to proposition strategy.
Assess external developments and identify implications for customers and proposition direction.
Synthesise qualitative and quantitative inputs into clear narratives and recommendations.
Contribute to a customer-centric culture by ensuring customer value remains central to decision-making.

Requirements

Experience in proposition strategy, customer insights, product strategy, consulting, or a related discipline within financial services, fintech, or another regulated industry.
Demonstrated ability to use customer research, behavioural insights, or customer data to inform business decisions.
Strong analytical and problem-solving skills with the ability to structure ambiguous challenges.
Ability to synthesise complex information into clear and compelling recommendations.
Advanced PowerPoint skills and the ability to create executive-level presentations.
Strong Excel and data-analysis capabilities.
Excellent written and verbal communication skills with experience engaging senior stakeholders.
Proven ability to collaborate effectively across multiple functions and disciplines.
Strong organisational skills with the ability to manage multiple priorities.
Ability to operate effectively in a regulated environment while balancing customer, commercial, and risk considerations.

Skills

Proposition strategy
Customer insights
Product strategy
Consulting
Financial services
Fintech
Regulated industry
Customer research
Behavioural insights
Customer data analysis
Analytical skills
Problem-solving
Information synthesis
Presentation development
PowerPoint
Excel
Data analysis
Communication skills
Stakeholder engagement
Collaboration
Organisational skills
Wealth management
Investing
Savings
Customer experience
Design thinking
Proposition development methodologies
Competitor analysis
Market intelligence
Strategic planning
Business intelligence tools
SQL
Data querying

About the Company

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors.
Our first-class business in a first-class way approach to serving clients drives everything we do.
We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.
Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurizations and operational efficiencies, and more.
Projects are typically team-based and include close collaboration with senior executives.

Equal Opportunity

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation.