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About the Role
Perform installations, preventive maintenance, and repairs on facility HVAC/R systems, food service equipment, plumbing, fuel dispensers, and electrical systems within various food and retail locations. This role offers an annual company performance-based bonus, weekends off, no on-call requirements, and is dispatched from home.
Responsibilities
- Respond to service requests; troubleshoot, diagnose, and repair equipment in accordance with warranty requirements and industry standards
- Communicate repair status with the service technician supervisor and store management
- Complete same-day work order notes and submit them to your supervisor; ensure proper charge allocations
- Monitor and maintain adequate stock levels
- Maintain service vehicle, tools, and uniforms to company standards
- Diagnose and repair fuel dispensers, replace fuel filters, and work on fuel security systems (training provided)
- Inspect facility interiors and exteriors for safety and maintenance issues
- Perform preventive maintenance on equipment, including but not limited to: rooftop HVAC units, split systems, ice machines, standalone refrigeration, fryers, and other food service equipment
- Ensure all repairs and work activities comply with OSHA and Pilot Company regulations
- Model company values and support exceptional guest and team member experiences
- Follow all rules, policies, procedures, and safety standards established by Pilot Company
Requirements
- Candidates must be legally authorized to work in the United States without employer sponsorship
- Valid state driver’s license and positive driving record required
- Ability to work independently with minimal supervision
- Intermediate mathematical ability
- Ability to read and interpret site drawings
- Ability to work in congested areas during business hours
Skills
- Strong analytical skills
- Strong problem-solving skills
- Strong communication skills
- Strong attention to detail
- Strong customer service skills
Location
- Stockbridge, MA region
Work Type
- Full-time
- Dispatched from home
Experience Level
- Minimum 3 years of recent commercial HVAC service experience
- Minimum 3 years of recent experience repairing commercial cooking or refrigeration equipment
Education Level
- High school diploma or equivalent
- EPA Universal 608 certification
- OSHA 10 training provided
Salary/Compensations
- Weekly pay
- Annual company performance-based bonus
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) with company match
- Tuition assistance
- Adoption assistance
- Paid Time Off (PTO)
- Fuel discount
- Company-provided uniforms (boots, jackets, shirts, and pants)
- Boots reimbursed up to $150 annually
- Pants reimbursed up to $200 annually
- All required PPE provided
About the Company
- Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces.
- Their energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.
- Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
- Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, their founding values, people-first culture and commitment to giving back remains true to them today.
- Whether they are serving guests, a fellow team member, or a trucking company, they are dedicated to fueling people and keeping North America moving.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
- Military encouraged to apply.