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About the Role

IVX Health is seeking a Regional Operations Director to lead infusion centers throughout the Westchester market. This role drives best-in-class performance, cultivates high-performing teams, and ensures compassionate, top-tier patient care.

Responsibilities

• Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
• Support P&L for your market, ensuring strong financial and operational performance.
• Act as an escalation resource and problem-solver for operational and clinical challenges.
• Recruit, mentor, and grow a team of center-level staff.
• Oversee staffing, scheduling, and payroll, driving productivity and accountability.
• Foster a collaborative, patient-centered culture focused on continuous improvement.
• Partner cross-functionally with central teams to optimize processes and resolve operational barriers.
• Support the launch and operational success of new infusion centers.
• Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
• Build and maintain strong relationships with key referral sources and vendor partners.
• Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.

Requirements

• Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
• Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
• Experience managing a P&L and leading clinical and administrative teams.
• Proven ability to drive operational excellence while delivering exceptional patient experiences.
• Strong interpersonal, communication, and organizational skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).

Skills

• Healthcare Operations
• P&L Management
• Team Leadership
• Cross-functional Collaboration
• Business Development
• Relationship Building
• Industry Trend Monitoring
• Microsoft Office Suite

Location

• New York

Work Type

• Full-time

Experience Level

• 5+ years leadership experience in healthcare
• Multi-site management experience preferred

Education Level

• Bachelor's Degree in Business Management, Healthcare Administration, or related field (or equivalent experience)

Salary/Compensations

• $121,500—$141,750 USD

Benefits

• Commissions/bonus
• 401(k) with company match
• Comprehensive Healthcare (Medical, dental, vision, prescription drug plans, telemedicine)
• Flexible Savings Options (HSA, HRA)
• Supplemental Protection (Accident, critical illness, hospital indemnity)
• Dependent Care FSA
• Disability Coverage (Voluntary short-term and long-term)
• Fertility and Family Support
• Life and AD&D Insurance
• Counseling and Wellness Support
• Education Assistance (Tuition reimbursement, certification support)
• Continuing Education (CEU library)
• Charitable Giving and Volunteer Program (Matched donations, paid volunteer time off)
• Employee Referral Bonus

About the Company

• IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions.
• We are transforming the way care is delivered with a focus on patient comfort and convenience.
• Our core values are: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
• Our Mission: To improve the lives of those we care for by redefining the care experience.
• Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions.
• Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence.

Equal Opportunity

• IVX Health is proud to be an Equal Opportunity Employer.
• We value diversity and are committed to creating an inclusive environment for all employees.
• Employment decisions are based on business needs, job requirements, individual qualifications, and merit.
• Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category.
• IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics.
• Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.