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About the Role

Road Supervisors provide direct oversight of vehicle operators on the street, ensuring service delivery per contract with CapMetro. This role requires flexibility with schedules, including split shifts, weekends, and holidays.

Responsibilities

• Provide direct oversight of vehicle operators on the street.
• Ensure operators are fit for duty, meet uniform and equipment standards, and possess proper licensing and certifications.
• Assist dispatch and maintenance staff with vehicle change outs in the field.
• Assist operators with service or passenger problems.
• Conduct site checks and road observations according to client and local policy.
• Monitor street operations for on-time performance and schedule adherence.
• Provide feedback to safety and operations departments on service items affecting safety and performance.
• Identify potential safety hazards and provide feedback for daily operations procedures.
• Follow company safety and operational rules and procedures.
• Handle Emergency Bus Bridge and Special Event management.
• Monitor Service Operations.
• Monitor AM and PM Pull-Outs and Pull-Ins.
• Conduct vehicle accident investigations.
• Inspect vehicles for damage and compliance with safety standards and F.A.C 14-90.
• Observe driving skills and work habits of drivers in the field.
• Support the development and implementation of systems to maintain records on employees, equipment, compliance, and/or maintenance activities.
• Act as a vehicle operator as needed.

Requirements

• High School diploma or equivalent.
• Valid Commercial Driver’s License (CDL) with passenger endorsement and air brake endorsements.
• Acceptable driving record.
• At least 1 year of bus operations experience preferred.
• A minimum of 2 years of experience required as a full-time operator.
• Knowledge of project-specific vehicles, components, and data/communications systems.
• Knowledge of State and Federal regulations and corporate safety programs and policies.
• Strong customer service attitude.
• Ability to read, write, and speak English.
• Ability to communicate effectively and work with all departments.
• Ability to work independently and objectively.
• Ability to work under stress and meet strict timelines.
• Ability to use a 2-way radio and communicate effectively.
• SFRTA policy adherence.
• Employment contingent upon passing pre-employment drug and alcohol screen.
• Contingent upon receiving a favorable background check.
• Must pass a physical examination.

Skills

• Excellent planning and leadership abilities.
• Excellent communication and interpersonal skills.
• Experience as a Road Supervisor.
• An eye for detail.
• Ability to make decisions, manage change, motivate, delegate, and manage time.

Work Type

• Full-time

Experience Level

• Minimum of 2 years of experience as a full-time operator
• At least 1 year of bus operations experience preferred

Education Level

• High School diploma or equivalent

Benefits

• Competitive compensation and benefits.
• Opportunities for development and growth.
• Safest work environment possible.

About the Company

• Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
• Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

Equal Opportunity

• Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification.
• We maintain a drug-free workplace and perform pre-employment substance abuse testing.