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About the Role

QueerSafe is seeking a freelance professional for psychosocial counseling of individuals affected by queer-hostile digital violence. This role involves stabilizing and supporting clients, developing personalized coping strategies, and providing information on next steps with platforms or authorities.

Responsibilities

• Prepare for consultations based on the client's submitted report.
• Provide psychosocial counseling to clients via video calls.
• Support clients in developing strategies for dealing with queer-hostile online violence, focusing on their needs and wishes.
• Accompany clients in a resource-oriented and empowering manner.
• Provide information on potential next steps, such as dealing with platforms or authorities.
• Document consultations in the case database.
• Prepare post-consultation summaries with relevant links and resources for clients.
• Participate in case discussions, team meetings, and supervision sessions with the QueerSafe team and other freelance professionals.
• Contribute to the further development of the counseling guidelines.

Requirements

• Registered as a self-employed freelancer.
• Experience in counseling individuals in stressful life situations (e.g., counseling, psychosocial support, social work, peer counseling, or similar).
• In-depth knowledge of queer life realities, working with queer sensitivity, including trans*, inter*, and non-binary sensitivity.
• Proficient use of queer-sensitive and gender-sensitive language.
• Ideally, proficiency in English and the ability to conduct consultations with the assistance of interpreters.
• Sensitivity to other forms of marginalization, such as racism, anti-Semitism, ableism, classism, or sexism.
• Familiarity with at least one major social media platform (Instagram, Facebook, TikTok, or X).
• Familiarity with other online platforms (e.g., LinkedIn, dating platforms, Discord, Twitch) or the ability to quickly learn new tools and platforms.
• Knowledge of legal options for hate crimes and digital violence, or motivation to acquire this knowledge with support.
• Comfortable cooperating with law enforcement agencies.
• Completed university degree (Bachelor's or FH Diploma) in (Social) Pedagogy, Psychology, or comparable fields.
• Openness to applying for the position regardless of background, with a particular welcome for applications from intersectionally positioned individuals with diverse community ties and experiences.
• Willingness to engage in continuous self-reflection regarding blind spots and to view criticism as a vital part of the work.
• Need for specific support during the application or collaboration process (e.g., more time, documents in a different format, specific digital aids) should be communicated.

Skills

• Psychosocial counseling
• Client-centered approach
• Resource-oriented support
• Empowerment techniques
• Digital violence counseling
• Queer sensitivity
• Gender sensitivity
• Proficient use of queer-sensitive and gender-sensitive language
• Social media platform knowledge (Instagram, Facebook, TikTok, X)
• Online platform knowledge (LinkedIn, dating platforms, Discord, Twitch)
• Knowledge of legal recourse for hate crimes and digital violence
• Cooperation with law enforcement agencies
• Interpersonal skills
• Documentation
• Case management
• Video conferencing
• English language proficiency (ideal)
• Interpretation assistance utilization

Location

• Home office
• Office location for team meetings and supervision

Work Type

• Freelance
• Contract

Experience Level

• Professional experience in counseling or similar fields
• Experience with queer life realities

Education Level

• Bachelor's degree or FH Diploma in (Social) Pedagogy, Psychology, or comparable fields

Salary/Compensations

• €47 per hour

Benefits

• Fair remuneration at the agreed hourly rate
• Individual counseling times that consider your availability
• Extensive onboarding and regular further training
• A clear database for case preparation, documentation, and follow-up
• Collaboration in a motivated team
• Reflection and supervision opportunities
• Opportunity for personal and professional development through interdisciplinary networking within the association and your team

About the Company

• QueerSafe is a new specialist agency for queer-hostile digital violence, supporting queer communities in defending against online hate and reclaiming digital spaces.
• The LSVD – Verband Queere Vielfalt is the largest civil rights and self-help organization for queer people in Germany, active at federal, state, and international levels.
• The LSVD Verband Queere Vielfalt Berlin-Brandenburg advocates for the interests of queer people in Berlin and Brandenburg, aiming for safe living conditions and equal access to society.
• The organization engages in educational work on sexual and gender diversity and serves as a contact point for queer individuals needing personal support.
• Social services are provided under the umbrella of the Bildungs- und Sozialwerk des LSVD Berlin-Brandenburg (BLSB) e.V., with over 28 employees dedicated to the well-being of the queer community.

Equal Opportunity

• We are committed to making the application process as accessible as possible. If you require specific support for an interview or collaboration (e.g., more time, documents in a different format, specific digital aids), please let us know.
• We particularly welcome applications from individuals with diverse community ties and experiences.
• We acknowledge that our team cannot represent all life realities, positions, and discrimination experiences and are continuously examining our blind spots, viewing criticism as essential, and striving for discrimination-sensitive, learning practices.