Front Desk Specialist at Spire Orthopedic Partners | City of Kingston, NY | Rezi

Front Desk Specialist at Spire Orthopedic Partners

Front Desk Specialist

Spire Orthopedic Partners · City of Kingston, NY

Today

Front Desk Specialist

Spire Orthopedic Partners · City of Kingston, NY

13 hours ago
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About the Role

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care.

Responsibilities

  • Monitor reception/front desk staff.
  • Communicate regularly with the Office Manager regarding any staff disciplinary issues.
  • Communicate routinely with clinical staff regarding potential delays.
  • Manage front office supply stock and order replenishments as needed with approval.
  • Provide guidance to office staff when new policies/procedures are implemented.
  • Monitor staff adherence to policy and procedure, addressing concerns promptly and reporting to leadership.
  • Handle urgent physician and patient complaints.
  • Greet all patients and office guests.
  • Print and verify day end review.
  • Review billing slips at time of service/check-out to ensure coding completeness.
  • Submit daily billing slips.
  • Balance daily receipts against TOS report.
  • Enter payments for medical records requests.
  • Open and close office prior to and following business hours.
  • Assist patients and/or family members with requests.
  • Maintain a professional work atmosphere.
  • Attach required authorizations to appointments or educate patients on insurance guidelines.
  • Coordinate rescheduling of appointments cancelled by the practice.
  • Notate cancelled or rescheduled appointments.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent required.
  • 2 years’ experience in a Medical Office desired.
  • Must possess excellent customer service and verbal and written communication skills.
  • Must be organized and detail oriented.
  • Insurance, billing, computer experience and working knowledge of MS Office strongly desired.

Skills

  • Customer service
  • Verbal communication
  • Written communication
  • Organization
  • Detail oriented
  • Insurance
  • Billing
  • Computer experience
  • MS Office

Location

  • Kingston, NY 12401

Work Type

  • Full Time
  • Some travel between company locations

Experience Level

  • Entry

Education Level

  • High School or Equivalent

Salary/Compensations

  • $17.85 - $22.30 Hourly

Benefits

  • Health
  • Dental
  • Vision
  • 401(k)

About the Company

  • Spire Orthopedic Partners is a growing national partnership of orthopedic practices.
  • Spire provides support, capital, and operational resources to physicians.
  • Spire is a Management Services Organization (MSO).
  • Spire provides infrastructure for administrative operations.
  • Headquartered in Stamford, Connecticut.
  • The Spire network spans the Northeast.
  • More than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.

Equal Opportunity

  • We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).