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About the Role

Spire Orthopedic Partners is a growing national partnership of orthopedic practices. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care.

Responsibilities

• Manage calls from patients requiring medical care and provide/gather information.
• Take electronic messages and convey information to respective medical care providers.
• Screen and transfer calls to the appropriate person/department.
• Assign pending documents into a patient’s chart within the EMR system.
• Provide excellent customer service.
• Perform other duties as assigned by managers and leads.

Requirements

• High school diploma or equivalent.
• One year of medical experience.
• Familiarity with HIPAA and other insurance regulations, policies, and procedures.
• Knowledge of medical office procedures, policies, practices, and medical terminology.
• Proficiency with Windows-based software.
• Ability to represent the organization in a professional manner.

Skills

• Health care receptionist or call center experience preferred.
• Electronic medical systems experience is a plus (Athena/Centricity, Medi-Tech, etc.).
• Strong communication skills, verbal and written.
• Extensive customer service experience.
• Strong problem-solving skills.

Location

• Great Neck, NY

Work Type

• Full Time
• Hybrid (after 3 months in-office)

Experience Level

• Entry

Education Level

• High School or Equivalent

Salary/Compensations

• $19.85 - $24.80 Hourly

Benefits

• Health, dental, vision, 401(k), etc.

About the Company

• Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future.
• Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.

Equal Opportunity

• We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”)