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About the Role

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care.

Responsibilities

Monitor reception/front desk staff.
Communicate regularly with the Office Manager regarding any staff disciplinary issues.
Communicate routinely with clinical staff regarding potential delays.
Manage front office supply stock and order replenishments as needed with approval.
Provide guidance to office staff when new policies/procedures are implemented.
Monitor staff adherence to policy and procedure, addressing concerns promptly and reporting to the appropriate leader.
Handle all urgent physician and patient complaints.
Greet all patients and office guests.
Print and verify day end review.
Review billing slips at time of service/check-out to ensure coding appears complete.
Submit daily billing slips.
Balance daily receipts against TOS report.
Enter payments for medical records requests.
Open and close office prior to and following business hours.
Assist patients and/or family members with any requests.
Maintain a professional work atmosphere through behavior and communication.
Attach required authorizations to appointments or educate patients on insurance guidelines.
Coordinate rescheduling of appointments cancelled by the practice.
Notate cancelled or rescheduled appointments.
Perform other duties as assigned.

Requirements

High school diploma or equivalent required.
2 years’ experience in a Medical Office desired.
Must possess excellent customer service and verbal and written communication skills.
Must be organized and detail oriented.
Insurance, billing, computer experience and working knowledge of MS Office strongly desired.

Skills

Customer service
Verbal communication
Written communication
Organization
Detail oriented
Insurance
Billing
Computer experience
MS Office

Location

Kingston, NY 12401

Work Type

Full Time
Some travel between company locations

Experience Level

Entry

Education Level

High School or Equivalent

Salary/Compensations

$17.85 - $22.30 Hourly

Benefits

Health
Dental
Vision
401(k)

About the Company

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future.
Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.

Equal Opportunity

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).