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About the Role
The Payment Systems Regulator (PSR) ensures payment systems work well for everyone. This role contributes to the PSR's mission by supervising key payment systems and promoting compliance, challenging poor practices, and addressing emerging risks. The role will also contribute to the consolidation of the PSR into the Financial Conduct Authority (FCA).
Responsibilities
- Contribute to FCA consolidation planning and approach to supervision post legal cutover.
- Manage supervisory relationships with participants in payments systems across a range of the PSR’s rules and regulations.
- Contribute to the development and continuous improvement of the PSR’s supervisory approach.
- Build a clear understanding of firms in their markets, including their operating environments, business strategies and governance arrangements.
- Build effective working relationships with key internal stakeholders and teams whose work is material to supervision.
- Promote a culture of collaboration, inclusion and learning within the PSMI division, acting as a role model for PSR values and behaviours.
Requirements
- Demonstrated experience in compliance and/or stakeholder relationship management roles within a supervisory, monitoring or regulatory environment.
- Experience operating in a role requiring significant internal and external engagement or influence.
- Ability to analyse complex information, identify key issues and produce clear, well-reasoned written outputs including recommendations.
- Demonstrable understanding of supervision and its role in delivering effective, proportionate regulation, supported by casework experience gained within a compliance, supervisory or regulatory environment.
- Experience developing and maintaining effective stakeholder relationships, with the ability to influence, negotiate and collaborate across organisations.
- Effective verbal and written communication skills, with the ability to explain and present complex issues clearly and persuasively.
- Sound judgement, decision-making ability and professionalism, with a proactive and organised approach to managing competing priorities and delivering outcomes.
- Solid project management and planning skills, with the ability to prioritise workloads, meet deadlines and maintain high standards of delivery.
- Knowledge of the regulatory landscape and public policy relating to economic regulation or competition, within payments, financial services or another regulated industry.
Skills
- Compliance
- Stakeholder relationship management
- Supervisory experience
- Monitoring experience
- Regulatory environment experience
- Internal and external engagement
- Influence
- Analysis of complex information
- Written communication
- Casework experience
- Negotiation
- Collaboration
- Verbal communication
- Presentation skills
- Judgement
- Decision-making
- Professionalism
- Organisational skills
- Project management
- Planning skills
- Prioritization
- Deadline management
- Regulatory landscape knowledge
- Public policy knowledge
- Economic regulation knowledge
- Competition knowledge
- Payments industry knowledge
- Financial services knowledge
Location
- Edinburgh
- Leeds
- London
Work Type
- Hybrid
Experience Level
- Senior Associate
Salary/Compensations
- National (Edinburgh and Leeds) ranging from £53,800 to £62,733
- London from £59,200 to £69,000
Benefits
- 25 days annual leave plus bank holidays
- Non-contributory pension (8–12% depending on age)
- Life assurance at eight times your salary
- Private healthcare with Bupa
- Income protection
- 24/7 Employee Assistance
- 35 hours of paid volunteering annually
- Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
- A flexible benefits scheme designed around your lifestyle
About the Company
- The Payment Systems Regulator (PSR) is an independent economic regulator led by interim Managing Director, David Geale. Operationally the PSR is currently an independent subsidiary of the Financial Conduct Authority (FCA), however in March 2025 the Prime Minister announced that the PSR would be consolidated into the FCA. The Payment Systems Market Intervention Department (PSMI) helps maintain confidence in the UK's payment systems through proactive supervision, monitoring and regulatory oversight. The team works to improve outcomes for payment system users by promoting compliance, challenging poor practices and addressing emerging risks across the sector. The Supervision team oversees key payment systems, including Faster Payments, LINK, Visa, Mastercard and, following legal cutover, systems such as Open Banking. Supervision plays a vital role in managing regulatory relationships, assessing market developments and ensuring regulatory interventions deliver positive outcomes.
Equal Opportunity
- We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best.
- We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
- We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.