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About the Role

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Responsibilities

Impacts the business and store environment in a positive manner aligning with store leadership and company goals
Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
Ensure engagement with customers and provide a friendly and easy to shop environment
Continue to build the client relationship daily with our customers
Analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
Educate on guest-facing initiatives on the floor
Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
Leverages company tools, incentives, and strategies to support meeting store goals
Resolve client needs quickly & effectively ensuring customer satisfaction
Educates guests and staff on our product, community and culture
Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
Duties require constant movement in and around the store, including the sales floor and back of house.
When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Requirements

Preferred 1+ years prior work experience in a client-centric, sales environment
Passion for customer service and delivering exceptional experiences
Aligns with and embodies ALO’s Guiding Principles
Self-motivated with a desire to achieve results and excel individually, and as a team
Requires constant movement in and around all areas of store
Ability to lift, push, carry or otherwise move up to 10-15KG
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
Ability to stand and move for an entire shift
Requires a flexible approach to availability, including working a rotating roster across peak trading periods and weekends.
Consent to completing a VEVO check to verify your right to work in Australia where required.

Skills

Product knowledge
Genuine connection
Customer service
Teamwork
Feedback
Sales
Client relationship building
Visual merchandising
Replenishment

Location

Onsite

Work Type

Part-Time (16-24 hours per week)
Seasonal Casual
Ongoing Casual

Experience Level

1+ years prior work experience

Salary/Compensations

Competitive salary

Benefits

Generous ALO team discount
Complimentary ALO Wellness Club membership, offering unlimited access to on‑demand yoga and fitness classes
Monthly store incentives that recognise performance, momentum, and shared wins
Quarterly clothing allowance

About the Company

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Extensive career growth opportunities as ALO continues to expand across Australia
We’re passionate about connecting with driven and skilled individuals who are invested in their development. Together, we’ll continue to evolve our brand’s success while supporting the growth of your career.

Equal Opportunity

We value diversity and inclusion and are proud to champion a culture where everyone feels valued, supported, and celebrated.