Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Advise, guide, and provide insights to IT Leaders within the Education sector. Assist executives in optimizing decision-making, mitigating risk, and addressing challenges for personal and professional excellence.

Responsibilities

• Service a portfolio of 20-25 clients within the Education sector in any 12-month period.
• Participate in unstructured value-based client conversations and create new methods for client success.
• Provide confidential and professional advising to members in-person and digitally.
• Evaluate member needs, set objectives, and develop strategies and work plans.
• Embrace a culture of continuous learning through self and industry development activities.
• Provide proactive thought leadership and new ideas on behalf of the client’s membership.
• Participate in regular communication and support efforts with Sales Leadership and Account Directors.
• Leverage Info-Tech Research Group (ITRG) and 3rd party assets to deliver on membership promises.
• Diagnose member value expectations and pain points, connecting them with appropriate ITRG product solutions.
• Provide statistical and summary reports reflecting service KPIs, continuous improvement, and strategic/operational goals.

Requirements

• Possess a minimum of 15 years of professional Education or consulting experience (or a combination).
• Demonstrated experience working within the Education sector (K-12, higher education, or education-adjacent organizations), with understanding of core business models, industry trends, and technology challenges.
• Must have IT operational leadership experience; preferably CIO leadership experience.
• Solid people relationship management skills.
• Operational and systems development skills.
• Experience in proposal writing, financial budgeting, management, and reporting.
• In-depth understanding of various industry executive management roles, politics, human behavior, and predictive scenarios related to IT leadership.
• Ability to coordinate complex service delivery models and respond to diverse stakeholder needs.
• Exceptional customer service focus, high professionalism, and adherence to ethical principles of conduct.
• Strong communication and organizational skills; self-starter.
• Ability to adhere to member and ITRG core values as a trusted executive.
• Strong verbal, written, facilitation, and presentation skills.
• Ability to travel approximately 25%-50% of the time, as needed.
• Ability to obtain a TN1 Visa.

Skills

• IT operational leadership
• CIO leadership
• People relationship management
• Operational and systems development
• Proposal writing
• Financial budgeting
• Financial management
• Financial reporting
• Executive management
• Human behavior analysis
• Predictive scenario planning
• Service delivery coordination
• Customer service
• Professionalism
• Ethical conduct
• Communication
• Organization
• Self-starter
• Verbal communication
• Written communication
• Facilitation
• Presentation skills
• Bilingual proficiency in French, Spanish or German (good to have)

Location

• North America
• Globally

Work Type

• In-person
• Digital

Experience Level

• Minimum 15 years professional Education or consulting experience

About the Company

• Info-Tech Research Group is an equal opportunity employer committed to diversity and inclusion.

Equal Opportunity

• Does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
• Upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.