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About the Role
The Community Advocacy and Resources Intern will support the Community Advocacy and Resources Team by assisting with patient outreach, identifying social needs, and connecting individuals to community-based resources. The intern will help reduce barriers to care and promote positive health outcomes through compassionate, patient-centered engagement. This role offers hands-on experience in patient advocacy, resource navigation, and care coordination while supporting Community Health Workers in improving patient access to essential social and community services. The core objective is to build trust and foster supportive relationships with patients, families, and the broader community to address non-medical drivers of health, including housing, food insecurity, transportation, and employment.
Responsibilities
- Identify and assess non-medical barriers to health, providing tailored support to help patients overcome these challenges.
- Maintain detailed records in the electronic health record (EHR).
- Educate patients on available community services and assist them with application processes for programs related to food, housing, transportation, and other essential needs.
- Compile essential community resources, including voting information and social needs resources.
- Utilize the FindHelp platform to refer patients and community members to appropriate resources, track referral outcomes, and follow up to ensure successful connection.
- Work alongside medical, behavioral health, and other care team members to develop comprehensive, patient-centered care plans based on insights into patients' daily challenges.
- Assist with PCC’s in-clinic resource programs, including the food pantry, by supporting set-up, clean-up, food distribution, and logistics to ensure smooth access to resources.
- Contribute to additional related initiatives as needed.
- Participate in outreach events and health fairs to build trust within the community, promote PCC services, learn about available resources, and share relevant information with the team.
- Collect and review data to identify emerging community health trends and contribute to program improvement efforts.
Requirements
- Pursuing degrees in social work, sociology, or public health from an accredited university affiliated with People’s Community Clinic.
- No previous work experience required, but a demonstrated passion for community advocacy and engagement is desirable.
- Strong verbal and written communication skills.
- Proficiency in using social media platforms for marketing purposes.
- Basic understanding of community engagement and awareness strategies.
- Excellent organizational skills and ability to manage tasks efficiently.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work collaboratively in a team and independently when needed.
- Previous experience in event planning or community outreach is preferred.
- Multilingual abilities to better serve diverse patient populations is preferred.
- Adequate hearing to perform job duties in person and over the telephone.
- Must be able to communicate clearly to patients in person and over the telephone.
- Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
- Requires occasional lifting and carrying items weighing up to 40 pounds unassisted.
- Requires frequent bending, reaching, and repetitive hand movements, standing, walking, squatting, and sitting, with some lifting, pushing, and pulling exerted throughout the regular workday.
Skills
- Social media marketing
- Community engagement
- Organizational skills
- Task management
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Team collaboration
- Independent work
- Event planning
- Community outreach
- Multilingual abilities
Location
- 1101 Camino La Costa, Austin, TX 78752
Work Type
- Part-time
- Internship
Experience Level
- Entry-level
Education Level
- Pursuing degree in social work, sociology, or public health
Salary/Compensations
- Unpaid Internship/University or Program Credit
About the Company
- People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.
Equal Opportunity
- People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.