About the Role
As a LiftOne Account Manager, you will combine technical knowledge with sales skills to profitably grow revenue and maximize market share. This position requires strong technical acumen, assertiveness, and a solutions-oriented approach. You will identify new sales opportunities, manage assigned business, develop sales proposals, and prepare strategic plans to position LiftOne as the premier partner for material handling equipment and services.
Responsibilities
- Strategically identify opportunities to grow sales profitably with new and existing customers within an assigned territory.
- Develop and execute account plans for existing and potential target accounts.
- Pursue critical success factors for the application, distribution, and satisfaction of customer needs for material handling equipment and service programs.
- Partner with the customer to understand their business and serve as a trusted advisor.
- Develop and deliver product demonstrations and sales presentations.
- Suggest improvements that lead to risk mitigation, cost savings, profitable revenue growth, or other customer goal achievement.
- Understand and report on significant market trends and competitive intelligence.
- Provide clear and accurate responses for RFPs and contribute technical solutions to proposals.
- Identify customer business opportunities by analyzing cost-benefit ratios of equipment and engineering or proposing changes in equipment, processes, or services.
- Develop and calculate finance solutions for varied customer needs.
- Build a strong understanding of customers’ business issues, including inventory, asset management, ROI, and financial statement analysis.
- Maintain and document customer interactions within a CRM and quoting system from first meeting to deal closure and follow-up activities.
- Perform other duties as assigned.
Requirements
- Associate’s or Bachelor’s Degree or extensive related experience in a technical discipline highly preferred.
- Previous work experience with industrial services or technical sales with a documentable track record of successes and accomplishments.
- Strong project management and problem-solving skills.
- Excellent communication skills, including verbal, written, listening, and presentation skills.
- Ability to think outside the box to offer new ideas, concepts, and solutions.
- A desire to build your career and grow into future business leadership roles.
- Driving is an essential function of this position and a current valid driver’s license must be always maintained.
- Demonstrate understanding and expertise about customers through business partnership, integrity, commitment, and responsiveness.
- Be an enterprise thinker when discussing solutions with customers.
- Exhibit a predisposition towards prospecting and team selling, including passing leads, intentionally helping teammates, and cross-functional networking.
- Show a bias towards action, prioritizing customer needs and service while achieving constant forward movement in the sales process.
- Leverage the entire product, services, and technology portfolio to provide solutions to customers’ problems and create growth accelerators for customers’ businesses.
- Push yourself on hard and soft skills training and development continuously.
- Develop and deliver technically competent, customer-facing product walk-arounds, product demonstrations, and sales presentations that align with customer goals, challenges, and growth objectives.
- Demonstrate persistence and ability to handle rejection.
- Be fanatical about understanding and executing the sales process.
- Create your own economy and explain how failed sales attempts are investments in the process.
- Hold yourself accountable, possessing leadership, motivation, and purpose.
- Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
- Frequently required to sit.
- Frequently lift, carry, push, pull and/or otherwise move up to 25 pounds.
- Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Skills
- Technical acumen
- Sales skills
- Solutions-oriented
- Project management
- Problem-solving
- Communication (verbal, written, listening, presentation)
- Critical thinking
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Salesforce.com or similar CRM
- Mechanical process and equipment aptitude
- Reading and interpreting documents
- Writing routine reports and correspondence
- Calculating figures and amounts (discounts, interest, commissions, proportions, percentages, area, circumference, volume)
- Solving practical problems
- Dealing with a variety of concrete variables
- Interpreting a variety of instructions
Location
- Assigned territory
Work Type
- Full-time
- Onsite
Experience Level
- Extensive related experience
- Previous work experience with industrial services or technical sales
Education Level
- Associate's Degree
- Bachelor's Degree
Salary/Compensations
- Competitive salaries
Benefits
- Opportunities for advancement
About the Company
- LiftOne is a family-owned company under its third generation of leadership, built on principles of trust, integrity, and a desire to help customers and employees succeed.
- LiftOne invests in people, facilities, and innovative technology to support the country's supply chain and enable critical goods delivery.
- LiftOne is a privately held company that pairs its scale with a strong foundation in culture and values, providing a competitive advantage and making it a trailblazing organization built to last.
- LiftOne seeks hard-working, team-oriented professionals who enjoy new challenges daily.
- LiftOne is committed to providing a work experience that helps its team grow to their full potential.
Equal Opportunity
- We require all employees to treat all our employees and candidates as equals.
- All personnel actions are conducted in the spirit of equal employment.
- We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.
