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About the Role

ASCEND is seeking a Residential Assistant Program Coordinator for its Community Residences at Pearl Street. This role supports individuals in the earliest stages of recovery within a group home environment, focusing on skill development and transition to less restrictive settings.

Responsibilities

• Reconcile petty cash weekly.
• Set up files for new residents and ensure all necessary paperwork is completed for intake.
• Archive files as necessary.
• Assess and confirm medication processes, including medication disposal, on a weekly basis.
• Facilitate the Environmental Tasks List process with Residence Counselors weekly.
• Communicate resident hospitalizations to appropriate parties.
• Schedule Relief Residential Counselors for shifts as needed.
• Work with supervisor to ensure environmental repairs are completed in a timely manner.
• Carry a caseload of one to two clients as necessary.
• Provide additional services for the program as needed.
• Oversee tracking of resident Service Plan and Functional Assessments.
• Assist with the orientation of new staff.
• May assist in the coordination of house/community meetings.
• Coordinate and assist in Rep-Payee services as needed.
• Maintain a safe environment for all clients and staff.
• Maintain effective communication with other staff members and supervisor.
• Preserve human dignity and confidentiality of all clients and act in the best interest of those served.
• Assure quality of work at all times.
• Adhere to all applicable laws and regulations.
• Adhere to the Agency's Corporate Compliance Program and established policies and procedures.
• Positively represent the Agency within the community at all times.
• Actively participate in scheduled team/staff meetings.
• Actively participate in Agency sponsored staff development and in-service educational programs, including mandatory trainings.

Requirements

• Must be well-motivated and committed to making a difference in people's lives.
• Good listening, writing, and verbal skills required.
• Comfortable working independently.
• Ability to work independently.
• Good problem-solving skills.
• Ability to work as part of a multi-disciplinary team.
• Valid NYS driver's license acceptable to Agency insurance standards.
• Adequate computer skills, or more refined for specific job titles.
• Compassionate and demonstrate a commitment to helping people with mental illness and/or co-occurring disorders.

Skills

• Listening skills
• Writing skills
• Verbal skills
• Problem-solving skills
• Computer skills

Location

• Pearl Street

Work Type

• Full-time

Experience Level

• At least five years' experience working in the human services field.

Education Level

• High School Diploma, or equivalent
• Associate's degree in the human services field may be substituted for two years' experience.

Salary/Compensations

• Salary will be based on qualifications.

Benefits

• Healthcare benefits
• Retirement plan enrollment
• Paid time off
• 11 holidays
• 2 floating holidays
• Vacation time
• Personal time
• Sick time

About the Company

• Established in 1948, The Mission of ASCEND Mental Wellness is to encourage and assist individuals in discovering pathways to their optimal mental health and wellness, while supporting hope and awareness of well-being in our community.
• Genesis and Pearl Street residences offer a group home environment which provides a high level of support for people in the earliest stages of recovery.
• The overall goal is to provide short-term, focused skill development in a home-like setting.
• Services available to residents include crisis intervention, rehabilitation counseling, social and living skills development (money management, personal hygiene, food preparation, meal planning, recreation activities, etc.), symptom and medication management, community integration, and resource development.
• On duty around the clock, staff work closely with each resident to maximize stability and help in the transition to a less restrictive environment.
• Long-term assistance is available for people with problems preventing them from living outside a group setting.

Equal Opportunity

• ASCEND Mental Wellness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.