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About the Role

The Payment Systems Regulator (PSR) is seeking a Lead Associate to join its Supervision team. This senior role involves managing complex supervisory casework and leading the team's wider portfolio. You will work closely with the Manager of Supervision to deliver the supervision strategy, ensuring effective case progression and a consistent approach across payment systems. This is an opportunity to shape the future of payment systems supervision during a period of significant organizational change as the PSR consolidates into the FCA.

Responsibilities

Act as lead across the Supervision team’s casework, supporting strategic oversight, prioritization and progression of supervisory cases.
Manage and lead complex supervisory relationships with a portfolio of different participants in payment systems.
Support the Manager of Supervision with development and delivery of the overall supervision strategy, including identification of emerging risks and areas of focus.
Champion innovation and continuous improvement in supervisory practice, including development of tools, approaches and ways of working.
Provide coaching, guidance and informal mentoring to colleagues across the team, supporting development, consistency and collaboration.
Build and maintain a deep understanding of supervised firms, the environments they operate in and the strategic and operational risks they pose.
Support senior colleagues in the transition of payment systems supervision into the FCA’s supervision framework, including new ways of working, governance and engagement models.
Promote a culture of collaboration, inclusion and learning within the Supervision team, acting as a role model for PSR values and behaviours.

Requirements

Demonstrated experience in supervision, monitoring or regulatory relationship management roles within a regulator or regulated environment.
Experience of operating with significant internal and external influence, including engagement with senior stakeholders.
Ability to analyze complex information, identify key issues and produce clear, well-reasoned written outputs, including contribution to strategic assessments.
A solid understanding of supervision and its role in delivering effective, proportionate regulation.
Demonstrable experience of leading or coordinating complex regulatory or supervisory casework, including through periods of change or organisational transition.
Ability to communicate clearly and persuasively, both verbally and in writing, on complex issues.
Sound judgment, decision-making capability and professionalism when working on sensitive or high-profile issues.
Well-developed organisation and planning skills, along with the ability to manage both long-term work and daily priorities.
Experience of leading casework or project-based teams in achieving good regulatory outcomes.
Experience of economic regulation, competition policy or payments related public policy.
Line management experience.
Knowledge of the payments sector or another regulated industry.

Skills

Supervision
Monitoring
Regulatory relationship management
Internal and external influence
Stakeholder engagement
Complex information analysis
Strategic assessment
Regulatory casework leadership
Communication (verbal and written)
Judgment
Decision-making
Professionalism
Organisation
Planning
Project team leadership
Economic regulation
Competition policy
Payments public policy
Line management
Payments sector knowledge
Regulated industry knowledge

Location

National (Edinburgh and Leeds)
London

Work Type

Hybrid

Experience Level

Lead Associate - Regulatory
Senior leader

Salary/Compensations

National (Edinburgh and Leeds) ranging from £60,700 to £80,000
London from £66,600 to £88,000

Benefits

25 days annual leave plus bank holidays
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection and 24/7 Employee Assistance
35 hours of paid volunteering annually
Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
A flexible benefits scheme designed around your lifestyle

About the Company

The Payment Systems Regulator (PSR) is an independent economic regulator led by interim Managing Director, David Geale. Operationally, the PSR is currently an independent subsidiary of the Financial Conduct Authority (FCA), but will consolidate into the FCA in March 2025. The PSR ensures payment systems work well for everyone through active monitoring, supervision, and enforcement. The Payment Systems Market Interventions (PSMI) Division ensures compliance with regulatory requirements and works to improve outcomes for payment system users by addressing poor practice and emerging risks.

Equal Opportunity

We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.