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About the Role

As the senior architectural authority for Salesforce, you will lead architecture decisions across key platform capabilities including Agentforce, Data Cloud, Experience Cloud, and Salesforce Core, while partnering with business stakeholders, delivery teams, product owners, developers, and enterprise architects. You will also provide leadership and mentorship to solution architects and technical architects, driving architectural consistency, governance, and innovation across the platform.

Responsibilities

Define and own the Salesforce architecture strategy, roadmap, standards, and target-state architecture across Enterprise Operations
Provide architectural leadership across all Salesforce capabilities, including Sales Cloud, Service Cloud, Agentforce, Data Cloud, Experience Cloud, and integrations
Lead architecture governance, design reviews, and decision-making forums, ensuring solutions align with enterprise architecture standards and business objectives
Act as the senior technical authority for Salesforce, providing direction and guidance on complex business and technical challenges
Lead and mentor Solution Architects, Technical Architects, and senior technical resources, helping to build architecture capability across the organisation
Partner with product, engineering, and business teams to shape solution designs and technology investment decisions
Ensure scalable, secure, and maintainable solutions are delivered in accordance with Salesforce and enterprise best practices
Oversee integration architecture across Salesforce and connected enterprise platforms, leveraging MuleSoft and API-led connectivity principles
Support agile delivery teams operating within Scrum, Kanban, and SAFe Agile frameworks, ensuring architecture enables efficient delivery of business value
Drive adoption of emerging Salesforce capabilities and innovation opportunities, identifying how new platform features can enable business growth and operational efficiency
Manage architectural risk, technical debt, and platform complexity through proactive planning and governance
Contribute to workforce planning, capability development, and recruitment of architecture talent within the Salesforce domain

Requirements

Minimum 8+ years of Salesforce experience, including significant experience in architecture, solution design, and platform leadership roles
Proven experience defining and governing enterprise-scale Salesforce architecture across complex organisations
Strong understanding of Salesforce architecture patterns, scalability considerations, security models, and platform limitations
Experience designing enterprise integration solutions using MuleSoft, APIs, event-driven architectures, and related integration technologies
Demonstrated ability to lead architecture teams, mentor architects, and influence senior stakeholders across business and technology functions
Experience establishing architecture governance processes and leading technical design reviews
Strong understanding of Salesforce security architecture including profiles, permission sets, sharing models, Shield, and compliance requirements
Experience working within CI/CD environments and modern software engineering practices
Knowledge of enterprise architecture frameworks and technology governance principles
Strong communication, stakeholder management, and executive presentation skills with the ability to translate complex technical concepts into business outcomes
Experience working within Agile and SAFe delivery environments

Skills

Sales Cloud
Service Cloud
Experience Cloud
Agentforce
Data Cloud / Data 360
Salesforce Platform Services
MuleSoft
API-led connectivity
Scrum
Kanban
SAFe Agile
CI/CD
Application Architect
System Architect
Certified Technical Architect (CTA)

Experience Level

8+ years of Salesforce experience

About the Company

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.