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About the Role
As a Senior Account Manager, you will work closely with customers to help them achieve their digital transformation ambitions and realize the full value of Temenos technology and services. You will build strategic relationships, identify growth opportunities, and drive complex sales opportunities from inception through to successful closure, with a strong focus on SaaS, Cloud, subscription-based growth, and customer value realization.
Responsibilities
- Articulate and demonstrate Temenos digital-first solutions through strategic value-based selling, developing strong business cases and ROI analyses to drive customer investment decisions.
- Build trusted relationships with stakeholders across customer organizations, understanding their business strategies, challenges, and opportunities.
- Position Temenos as a strategic partner by demonstrating the commercial and technology value of our digital banking solutions.
- Position SaaS, Cloud, and subscription-based propositions by clearly articulating customer value, adoption outcomes, commercial implications, and long-term account growth opportunities.
- Partner with customers and internal teams to support SaaS transformation discussions, including cloud readiness, adoption planning, usage expansion, renewals, and customer success alignment.
- Develop, maintain, and manage a robust sales pipeline while accurately forecasting revenue and business performance.
- Balance short-term revenue delivery with long-term strategic account growth opportunities.
- Create and execute comprehensive account plans that address both tactical and strategic objectives.
- Collaborate with internal and external stakeholders to ensure seamless execution of end-to-end sales cycles and exceptional customer advocacy.
- Represent Temenos at customer engagements, industry forums, and external events as a trusted expert in digital banking technology.
Requirements
- In-depth knowledge of the financial services industry, including market trends, challenges, and emerging innovations.
- Proven success selling complex, high-value Digital, CRM, SaaS, Cloud, or Banking Technology solutions within the financial services sector.
- Strong knowledge of SaaS commercial models, including subscription revenue, renewals, expansion, adoption metrics, and customer lifetime value.
- Experience selling Cloud or SaaS solutions and comfort discussing customer success, implementation journeys, consumption, usage, and value realization.
- Ability to engage confidently with technology and business stakeholders on SaaS transformation topics, including cloud migration, scalability, security expectations, integrations, and platform adoption.
- Understanding of how SaaS offerings support recurring revenue growth, customer retention, and strategic account development.
- Consultative sales approach with the ability to understand customer needs and align solutions to business outcomes.
- Strong communication, presentation, and problem-solving skills, with the ability to translate business requirements into compelling value propositions.
- Demonstrated ability to identify opportunities and manage customer engagements from prospecting through to deal closure.
- Commercial awareness with sound financial and business acumen.
- Data-driven mindset, leveraging insights to tell compelling stories, create value, and inspire customer action.
- Entrepreneurial spirit with a proactive, results-oriented approach to sales.
- Ability to navigate change, ambiguity, and evolving customer environments.
- Global mindset with a collaborative approach and passion for making a meaningful impact.
- Commitment to continuous learning and professional growth.
- Resilience, resourcefulness, and adaptability.
- Passion for technology, innovation, and customer success.
- Fluency in English; additional languages are advantageous.
Skills
- Digital-first solutions
- Value-based selling
- Business case development
- ROI analysis
- Strategic relationship building
- Stakeholder engagement
- SaaS
- Cloud
- Subscription-based models
- Customer value realization
- Sales pipeline management
- Revenue forecasting
- Account planning
- End-to-end sales cycles
- Digital banking technology
- Financial services industry knowledge
- SaaS commercial models
- Customer success
- Implementation journeys
- Consultative sales
- Communication
- Presentation
- Problem-solving
- Commercial awareness
- Financial acumen
- Business acumen
- Data-driven analysis
- Entrepreneurial spirit
- Change management
- Global mindset
- Collaboration
- Continuous learning
- Resilience
- Resourcefulness
- Adaptability
- Technology passion
- Innovation passion
- Customer success passion
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
- Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
- Family care: 4 weeks of paid family care leave
- Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
- Study leaves: 2 weeks of paid leave each year for study or personal development
About the Company
- Temenos is a global leader in banking technology.
- Through our market-leading core banking suite and best-in-class composable solutions, we are modernizing the banking industry.
- Banks of all sizes utilize our adaptable technology – on-premises, in the cloud, or as SaaS – to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers.
- Our mission is to create a world where people can live their best financial lives.