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About the Role

Own the global trade compliance operating model, ensuring HH Global’s cross-border transactions are executed consistently, audibly, and in a regulator-ready manner across all operating countries. This role designs, governs, and continuously improves end-to-end global transactions processes to align with trade compliance rules, regulatory requirements, and HH Global policy, with worldwide coverage and close partnership with internal departments.

Responsibilities

Own the global trade compliance framework enabling compliant cross-border execution across all HH Global regions.
Translate regulatory requirements into clear global standards, process gates, and minimum evidence requirements for audit readiness.
Establish and maintain a global compliance schedule for permits, licenses, broker credentials, and recurring regulatory trade obligations.
Lead process design and continuous improvement for global cross-border workflows using Lean Six Sigma tools.
Build measurable control points across title transfer, entity selection, Incoterms, customs documentation, and record retention.
Create standard work, checklists, and stop-ship gates to prevent non-compliant transactions from progressing.
Define defect taxonomy, root cause methods, and corrective action standards for incidents and near misses.
Ensure global alignment to Incoterms usage and governance, including training, monitoring, and remediation.
Ensure projects are raised in the correct entity and confirm supplier PO, client SO, and client invoice alignment.
Partner with Commercial Finance, Legal, and Tax to ensure compliant structure decisions are built into process and tools.
Establish governance standards for customs brokering activities performed by Freight or coordinated third parties.
Define documentation standards, service expectations, escalation triggers, and evidence retention requirements.
Create a structured escalation model for broker rejections, customs holds, and documentation disputes.
Lead a cross-functional trade compliance council with Freight, Logistics, Finance, Tax, Legal, and Operational Excellence participation.
Drive adherence through training, operational health checks, and performance interventions.
Own trade compliance incident response playbooks for customs, holds, regulator inquiries, audits, investigations, and license issues.
Ensure audit-ready transaction packs can be produced consistently and reliably.
Drive corrective actions, preventive controls, and documented lessons learned following incidents.

Requirements

Considerable experience in trade compliance, customs compliance, international trade governance, or cross-border regulatory operations.
Demonstrated experience owning or governing global trade compliance processes across countries and regions.
Strong working knowledge of Incoterms, title transfer, and customs documentation.
Proven ability to lead cross-functional change across Freight, Logistics, Finance, Tax, and Legal stakeholders.
Lean Six Sigma Green Belt required; Black Belt preferred.

Skills

Trade compliance
Customs compliance
International trade governance
Cross-border regulatory operations
Incoterms
Title transfer
Customs documentation
Cross-functional change leadership
Lean Six Sigma

Location

UK based
Flexible on exact location

Work Type

Hybrid

Experience Level

Considerable experience

Education Level

Lean Six Sigma Green Belt required; Black Belt preferred

About the Company

HH Global is the global leader in responsible marketing activation services, helping the world’s most recognized brands turn their growth ideas into measurable impact.
We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing execution at scale.
With over 4,000 colleagues across more than 55 countries, you’ll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients.

Equal Opportunity

We welcome job applications from all suitably qualified candidates and will make reasonable adjustments to our recruitment process to accommodate you.
If you require this job advertisement in an alternative format, please reach out to HR.EMEA@hhglobal.com.