Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are looking for an experienced Director of HR Business Partnership to lead our global People Advisory function, ensuring consistent, high-quality, and compliant HR support across all regions. You will oversee employee relations, policy interpretation, manager support, wellbeing, onboarding, and other people matters while building a scalable and efficient global service model. Working closely with Strategic People Business Partners and other People & Culture teams, you will ensure seamless collaboration, clear ownership of people matters, and an exceptional employee and manager experience.

Responsibilities

Lead the design and evolution of the global People Advisory operating model, ensuring a consistent, efficient, and high-quality service across all regions.
Oversee the delivery of core People Advisory services, including employee relations, manager coaching, policy interpretation, onboarding and offboarding, wellbeing, workforce planning, and employee lifecycle support.
Establish service standards, governance, case ownership, and operating procedures that deliver a seamless and compliant employee experience.
Inspire, coach, and develop regional People Advisory teams, fostering a culture of collaboration, accountability, inclusion, and continuous improvement.
Partner with senior business leaders, Strategic People Business Partners, and other People & Culture teams to deliver integrated people solutions that support business objectives.
Act as the senior escalation point for complex employee relations matters, providing commercially balanced, legally compliant, and people-focused guidance.
Drive organisational effectiveness by optimising team structures, workforce planning, and service delivery models to support future business growth.
Develop clear intake and case management processes, ensuring employees and managers receive timely, consistent, and high-quality support.
Monitor service performance through KPIs, data, and employee insights, using analytics to identify trends, mitigate risks, and continuously improve the employee experience.
Champion operational excellence by streamlining processes, enhancing governance, and ensuring consistent application of policies across multiple jurisdictions.
Play a key role in delivering global People & Culture initiatives and transformation programmes, helping to shape the future of the HR function.

Requirements

Extensive senior HR leadership experience within large, complex, and international organisations, with a proven track record of leading high-performing People teams.
Deep expertise in employee relations, employment legislation, policy governance, and the delivery of scalable, best-in-class People Advisory services.
Demonstrated experience leading and developing global or multi-country HR teams, driving consistency while adapting to regional and local requirements.
Strong commercial acumen with the ability to influence and challenge senior stakeholders, build trusted partnerships, and translate business priorities into effective people strategies.
Proven success in designing and optimising HR operating models, improving service delivery, and leading organisational and cultural transformation.
Excellent analytical, problem-solving, and decision-making skills, with a data-driven approach to continuous improvement and operational excellence.
Outstanding communication, leadership, and coaching capabilities, with the ability to inspire teams and lead through change.
Extensive progressive HR leadership experience, including senior leadership responsibility within global or multinational organisations.

Skills

Operational Excellence
Global Leadership
Commercial Judgement & Risk Management
Strategic Stakeholder Management
People Leadership & Coaching
Service Design & Governance
Continuous Improvement & Data-Driven Decision Making

Location

London, United Kingdom

Work Type

Permanent
Full-time
Hybrid

Experience Level

Senior HR leadership experience
Extensive progressive HR leadership experience

Education Level

Bachelor's degree in Human Resources, Business, or a related discipline, or equivalent professional experience.

Benefits

Annual leave
Tuition reimbursement
Referral bonuses
Success Sharing, bonuses, or commission plans based on role and individual performance.

About the Company

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide.
We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues.
We are the business behind business.®
At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients.
We exceed expectations by adapting client ambitions and goals as our own.
This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years.
It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours.
We empower our colleagues to bring the right solutions to market to meet client demand.
That’s why we are the leading provider of business administration and compliance solutions.
CSC is a great place to work with smart and dedicated people.
We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

Equal Opportunity

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles.
We encourage candidates to work closely with our talent acquisition partners to convey their specific needs.
Our commitment to accessibility reflects our broader dedication to diversity and belonging,