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About the Role

As a Sr. Store Associate, you will actively connect with customers, recommending products, services, and solutions to enhance their experience. You will contribute to a vibrant sales culture, support visual merchandising, manage logistics, and ensure client satisfaction. The role involves supporting a customer-centric environment and engaging with the local community, aligning with Office Depot's 5C values. You will also complete advanced training in print and technology products/services and apply sales principles to create satisfying customer interactions.

Responsibilities

Supports a positive customer-centric experience by proactively acknowledging and engaging every customer.
Utilizes and understands the selling program to promote the sale of the best solution as well as additional products and/or services.
Maintains awareness of planned advertisements, promotions, and sales and loyalty programs.
Consistently maintains store and print department appearance to company guidelines and keeps a neat, clean, well-stocked environment.
Adheres to all standards related to signage labeling and merchandise presentation.
Follows the established sorting and stocking guidelines and completes freight processes.
Ensures freight sorting area is organized and setup in accordance with guidelines.
Scans, investigates, and fills inventory lows and outs daily.
Works to continually develop personal selling skills and product knowledge through sales and service tools provided.
Completes and comprehends an advanced level of Print and Technology training, as well as any other applicable training.
Ensures compliance with company policies, procedures, and practices.
Supports the company’s loss prevention efforts.
Performs other duties as assigned.

Requirements

High school diploma or equivalent preferred
No previous experience required; retail sales experience preferred
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.

Skills

Basic computer skills, including Microsoft Word, PowerPoint, Excel, and Access
Able to use technology and POS systems to access information and process transactions
Able to read, write, and count accurately to complete documentation, use training tools, and process inventory
Good interpersonal and communication skills to build selling relationships with customers and coworkers
Enjoys interacting with people and working in a customer-facing environment

Location

Onsite

Work Type

Part Time
Full-time

Experience Level

No previous experience required
Retail sales experience preferred

Education Level

High school diploma or equivalent preferred

Benefits

401(k)
Competitive salaries
Benefits package
Eligibility to participate in an incentive program

About the Company

The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence.
We have world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.
Back in 1986, Office Depot® OfficeMax® started with one single store located in Ft. Lauderdale, Florida.
The vision: a place where customers could purchase office supplies in bulk for very low prices.
Fast forward 30+ years, and here we stand – a multi-billion-dollar business leader with 1,300+ stores and a world-class website serving millions of valued customers around the globe.
As we look to the future, we are focused on remaining a world leader in business services, office supplies and trusted support.
Our goal: to find new and exciting ways to help our customers be the best they can be – and turn “business as usual” upside down.

Equal Opportunity

The company is committed to providing equal employment opportunities in all employment practices.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.