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About the Role

Wenzel's is seeking an experienced Shop Manager to oversee daily operations, drive sales, and ensure outstanding customer service in a fast-paced retail environment.

Responsibilities

• Successfully manage and control the day-to-day running of your own shop.
• Manage business growth by increasing sales, controlling costs, and delivering profit.
• Work towards KPIs including wage percentage, average sale, stock, wastage, and energy targets.
• Lead, train, and develop your team to high levels.
• Performance manage your team as required.
• Ensure sandwich and food production standards are at the required high level.
• Ensure the shop is clean, organised, and welcoming for customers.
• Maintain the highest level of hygiene, cleanliness, and food safety standards.
• Ensure the highest levels of customer service within the shop.
• Recruit new team members within your shop when required.
• Receive and check daily deliveries.
• Manage the shop's stock and produce.
• Maintain the shop displays.
• Have excellent knowledge and understanding of the products.
• Handle cash, operate the till, and manage banking.
• Open or close the shop when required.

Requirements

• Experienced retail manager to oversee the daily operations of the shop.
• Ability to ensure the smooth running of the shop to drive and maximise sales and minimise costs.
• Ability to lead, train, and motivate a team with a hands-on approach.
• Confident and enthusiastic with a great work ethic and a positive attitude.
• Excited to work in a fast-paced environment and work efficiently as part of a team.
• Adaptable and able to solve problems.

Work Type

• Full-time
• Flexible working hours

Experience Level

• Depending on experience

Salary/Compensations

• £30,000 to £34,000

Benefits

• Free meal provided every shift
• 50% off all other food
• Enrolment to company pension scheme
• Holiday entitlement of 28 days including bank holidays
• Paid day off for your Birthday
• Staff incentives including competitions
• Shop manager bonus scheme
• Excellent training
• Apprenticeship opportunities
• Career progression and development programmes
• Free employee benefit scheme offering discounts
• Wellbeing Centre
• Employee assistance 24/7 helpline

About the Company

• Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey.
• We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service.
• We currently have over 100 shops and are expanding the brand by opening more of our retail shops.
• We are looking for exciting new talent with a passion for food and customer service to join our team.

Equal Opportunity

• Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.