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About the Role

Catholic Charities of Tompkins/Tioga seeks an Employment Supervisor to oversee administrative supervision and coordination of OPWDD Employment Training Program and Pathway to Employment services. This role ensures person-centered services compliant with OPWDD regulations, focusing on helping individuals with intellectual and developmental disabilities achieve competitive integrated employment and meaningful career goals. The Supervisor will lead employment staff, develop community partnerships, oversee documentation, and promote high-quality employment outcomes, while also managing a small caseload.

Responsibilities

Provide overall administrative supervision and coordination of OPWDD Employment Training Program and Pathway to Employment services.
Ensure services are person-centered and compliant with OPWDD regulations.
Focus on helping individuals with intellectual and developmental disabilities achieve competitive integrated employment and meaningful career goals.
Provide leadership to employment staff.
Develop community partnerships.
Oversee documentation.
Promote high-quality employment outcomes.
Manage a small caseload of Extended and Intensive SEMP.
Conduct employer outreach.
Supervise Employment Specialists, job coaches, and other employment program staff.
Provide ongoing coaching, training, performance evaluations, and professional development.
Ensure compliance with OPWDD regulations, Medicaid requirements, and agency policies.
Monitor staff documentation, progress notes, staff action plans, and service delivery.
Work with the Job Developer on relationships with local employers, businesses, community organizations, and workforce agencies.
Support job development, job placement, job coaching, and successful transition into competitive integrated employment.
Review program productivity, service utilization, and employment outcomes.
Collaborate with Care Managers, families, employers, and OPWDD representatives.
Monitor staffing levels, scheduling, and resource allocation.
Ensure staff complete required OPWDD training and maintain certifications.
Maintain confidentiality and uphold HIPAA and agency standards.
Prepare reports, participate in audits, and implement quality improvement initiatives.
Promote person-centered practices, informed choice, community inclusion, and Employment-First values.
Ensure daily billable documentation is completed accurately and submitted on time.
Ensure timely completion of all required assessments, service documentation, and monthly case reviews.
Monitor staff productivity and provide coaching to meet billable hour expectations and documentation standards.
Participate in the incident review Committee.
Perform other duties as assigned.
Coordinate activities with supervisor and OPWDD/employment services staff.
Actively interact with the Employment Team to provide coordinated employment services.
Attend all required meetings.
Support the Agency’s Mission, Vision, Core Values and Strategic Plan.
Participate in relevant Agency meetings and/or training courses.
Pursue development of professional competencies through reading, supervision, in-service training, and attendance at conferences and workshops.
Support the Agency's Core Competency initiatives: Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse.

Requirements

Ability to prioritize assignments, plan, and complete work projects with minimal direction.
Ability to work efficiently and effectively and meet deadlines.
Ability to work under pressure.
Adherence to all applicable federal and state laws and regulations, including those governing confidentiality, privacy, program, billing, and documentation standards.
Possess excellent verbal and written communication skills.
Ability to multi-task and prioritize duties.
Willingness to foster agency, department, and program-wide cooperation and teamwork through positive/constructive communication.
Ability to maintain absolute confidentiality of all records reviewed.
Possess a valid NYS Drivers’ License and a driver’s record considered acceptable by agency and insurance carrier.
Continuous use of a reliable, registered, and insured vehicle.
Demonstrate commitment to Agency Mission Statement.
Background check required for employment.
Ability to perform physical demands including sitting, talking, hearing, standing, walking, typing, and light lifting.
Specific vision abilities required include close vision, distance vision, and ability to adjust focus.

Skills

Supervision
Coordination
Person-centered service delivery
OPWDD regulations compliance
Employment outcome promotion
Community partnership development
Documentation oversight
Coaching
Training
Performance evaluation
Professional development
Medicaid requirements
Agency policies
Service delivery monitoring
Job development
Job placement
Job coaching
Program productivity review
Service utilization review
Collaboration
Staffing level monitoring
Scheduling
Resource allocation
Incident review
Verbal communication
Written communication
Multi-tasking
Prioritization
Teamwork
Confidentiality
HIPAA standards

Location

Tompkins/Tioga, NY

Work Type

Full-Time

Experience Level

3+ years’ experience working in human services, supporting individuals with intellectual and/or developmental disabilities

Education Level

High School Diploma or equivalent combination of education and experience

Salary/Compensations

$23.00 an hour

Benefits

Competitive salary
403b retirement plan
Generous time off package
Work-life balance
Comprehensive benefits package
Supportive and collaborative environment
Opportunities for growth and development
Intrinsic reward of making a difference

About the Company

Catholic Charities of Tompkins/Tioga is a regional agency of Catholic Charities of the Diocese of Rochester.
Mission: To support all people in need and advocate for social justice and human dignity.
Vision: A just and compassionate community rooted in love and the dignity of all people.
Objectives: Address the needs of the community’s most vulnerable people and challenge conditions causing poverty and despair.
Commitment to diversity and inclusion: Serve people regardless of religion, beliefs, race, or ethnicity; support all people regardless of how they identify; welcome applicants from all backgrounds.

Equal Opportunity

Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet