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About the Role

The Clinical Program Manager is responsible for assuring compliance with mandated clinical orientation, competency assessment, and interventions for designated nursing staff within the Medical Center. This individual manages the educational and operational impact of clinical care delivery, staff performance, and outcome measures to support clinical practice.

Responsibilities

• Develop, implement, coordinate, and evaluate clinical programs and services related to core measures.
• Coordinate core measures and clinical intervention compliance activities in conjunction with Nursing, Medical, and Quality Leadership.
• Assist in developing and designing action plans to support compliance with measures indicators.
• Provide support and educational resources to departments and services regarding core measures quality assessment and improvement processes.
• Assist in establishing and implementing short and long-term goals, objectives, policies, and operating procedures for core measures programs.
• Provide coordination and leadership in the execution of day-to-day program activities.
• Oversee the collection, compilation, and analysis of clinical program activity data.
• Provide technical assistance, resource services, consultation, and education to clinical departments regarding core measures activities.
• Participate in and conduct process improvement analysis.
• Responsible for program extension in terms of new services or areas.
• Promote an interdisciplinary approach in patient care delivery.
• Serve as a resource for patients and their families.
• Act as a patient advocate utilizing the Patient Bill of Rights.
• Participate in promoting and maintaining a safe and therapeutic environment.
• Support the mission, philosophy, goals, and objectives of the Department of Nursing and The Mount Sinai Medical Center.
• Maintain clinical competence.
• Be responsible and accountable for own nursing practice.
• Advocate for the highest standards of nursing practice.
• Approach patients, families, and other members of the health care team in a professional, respectful manner.
• Serve as a clinical role model and resource to the nursing staff.
• Serve as a professional resource to other members of the health care team.
• Participate in promoting professional involvement by attending and participating in workshops, seminars, and courses as presenter or author, keeping abreast of current literature and trends in practice, and participating in related professional organizations.
• Consider ethical issues in professional nursing practice.
• Treat co-workers, patients, and families with dignity and respect.
• Be open and responsive to the diverse backgrounds and experiences of other people, and promote an environment that is sensitive to cultural diversity.
• Maintain attendance and punctuality record in accordance with departmental standards.
• Adhere to dress code in accordance with departmental policy.
• Prepare reports and analysis associated with the institution's core measures programs.
• Facilitate cooperation within the program between all departments, services, and units.
• Provide timely status reports of results of quality monitoring, including identification of patterns and trends that require actions.
• Collaborate with other members of the health care team in the development, implementation, and ongoing review of policies, procedures, and standards of care for designated patient populations.
• Demonstrate knowledge of hospital, departmental, and care center standards, policies, procedures, and guidelines, as well as regulatory agency standards.
• Assure readiness for Joint Commission and other agency surveys and present related programs during Joint Commission and other agency visits.
• Participate in the development and implementation of continuous quality improvement programs.
• Participate in quality management activities, including identifying and communicating issues of performance improvement and risk in a timely manner.
• Participate in committee activities.
• Be aware of and responsive to budgetary constraints and incorporate financial principles into program development and allocation of resources.
• Recognize each individual's right to healthcare unrestricted by age, race, color, sex, age, national origin, disability, sexual orientation, or source of payment.
• Assist in the performance appraisal process of designated Nursing staff.
• Research opportunities for use in benchmarking for assigned areas.

Requirements

• Baccalaureate Degree in Nursing is required.
• Master's in Nursing is required.
• Progressive job-related experience specific to area of responsibility.
• New York State License with current registration as a registered professional nurse.
• Nurse practitioner preferred.

Experience Level

• Progressive job related experience specific to area of responsibility

Education Level

• Baccalaureate Degree in Nursing
• Master's in Nursing

Salary/Compensations

• $115494 - $173241 Annually

About the Company

• The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence.
• We share a common dedication to delivering outstanding patient care.
• When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare.
• We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
• At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow.
• We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization.
• Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences.
• We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally.
• Explore this opportunity and be part of the next chapter in our history.
• Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education.
• Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.
• Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment.
• The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers.
• We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology.
• New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology.
• U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties.
• The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges.
• Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity

• The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws.
• We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law.
• We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported.
• Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.