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About the Role
This is a senior, strategic role with genuine scope. You will be a trusted partner to the Global Managing Director, a custodian of Scott Dunn's culture, and the architect of a people experience that matches the brand's reputation for excellence. You will hold full accountability for the People function across UK and Asia — spanning talent, learning and development, culture, employee relations, wellbeing, and the annual People budget. You will collaborate closely with our SVP USA and Americas PX team as well as the wider FCTG group, helping to shape a globally consistent, locally nuanced people experience across all four Scott Dunn markets. This is a role for someone who thrives on connecting people strategy to commercial outcomes — and who understands that the way a team feels about where they work has a direct bearing on the experience they create for guests.
Responsibilities
- Hold full accountability for the People function across UK and Asia
- Manage talent, learning and development, culture, employee relations, and wellbeing
- Oversee the annual People budget
- Collaborate with SVP USA and Americas PX team and wider FCTG group
- Shape a globally consistent, locally nuanced people experience across all four Scott Dunn markets
- Connect people strategy to commercial outcomes
- Influence at board level
- Manage and develop a team of HR, Talent & L&D professionals
Requirements
- Experienced, senior people leader who has operated at or close to SWOT/Exec level
- Significant HR business partnering experience at senior level, across commercial, consumer-facing businesses
- Proven track record of designing and delivering people strategies that move the needle
- Experience owning and driving a Great Place to Work programme, or equivalent employee engagement framework
- Leadership of L&D strategy, including leadership development and talent pipeline programmes
- Full budget ownership within a People function
- Confidence and credibility to influence at board level
- Humility to get into the detail when it matters
- Experience managing and developing a team of HR, Talent & L&D professionals
- Knowledge of UK employment law
- Familiarity with Singapore or Hong Kong practices is an advantage
- Strategic and commercially minded
- Natural relationship builder able to credibly and effectively influence at Senior Leader level
- Detail-oriented without losing sight of the bigger picture
- Calm under pressure, decisive when it counts
- Genuinely passionate about building an engaging and motivating culture
- Finds the luxury travel world exciting
- Wants to be part of an exceptional and unique brand with an exciting growth story
Skills
- Strategic thinking
- Personal credibility
- HR business partnering
- People strategy design and delivery
- Employee engagement
- L&D strategy
- Leadership development
- Talent pipeline programmes
- Budget ownership
- Influencing
- Team management
- UK employment law
- Singapore employment law (advantage)
- Hong Kong employment law (advantage)
- Commercial acumen
- Relationship building
- Attention to detail
- Decision making
- Culture building
Location
- UK
- Asia
Work Type
- Full-time
Experience Level
- Senior level
- SWOT/Exec level
Education Level
- CIPD Level 5 or equivalent
About the Company
- Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally.
- Headquartered in more than twenty countries with over thirty brands.
- Voted a ‘Great Place to Work’ for the past 12 years, including Best Workplaces for Wellbeing and Best Workplaces for Women.
- Scott Dunn was founded in 1986 and has been creating extraordinary travel experiences for four decades.
- Scott Dunn operates across the UK, USA, Singapore, and Hong Kong.
- Scott Dunn is part of the Flight Centre Travel Group, benefiting from its scale, infrastructure, and global reach.
- Scott Dunn maintains its distinctive identity, values, and ways of working.
- Scott Dunn's values are In the Know, In the Detail, and Inspiring.
- Scott Dunn is one of the world's leading luxury travel companies, built on deep expertise, meticulous attention to detail, and a genuine passion for creating journeys.
- The company has an exciting growth story.
Equal Opportunity
- Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees.
- We value an inclusive and supportive workplace which reflects the diversity of our society.
- We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.