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About the Role

We are looking for a dedicated and driven Sales Assistant to join our Nespresso boutique in Kingston. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.

Responsibilities

• Ensuring a premium customer experience through exceptional service and excellent delivery of all elements of boutique performance.
• Welcoming customers to the boutique and adapting to meet their needs.
• Supporting customers in finding their perfect cup of coffee and being on hand to deliver service-oriented sales, promoting our unique brand experience.
• Being a proud and passionate ambassador of Nespresso.

Requirements

• Retail experience, ideally from a luxury background.
• Strong communication and interpersonal skills.
• Confident and charismatic individuals who can deliver exceptional customer service.
• The ability to rapidly build strong, working relationships with your customer base.
• Willingness to support where needed.

Skills

• Customer service
• Sales

Location

• Kingston

Work Type

• Part-time (32 hours and 16 hours per week)
• Flexible working

Salary/Compensations

• £14.80 per hour

Benefits

• Up to 10% annual bonus
• Complimentary Nespresso machine and monthly allowance of capsules
• 25 days holiday with bank holidays on top (pro rata for part time)
• A focus on personal development and growth

About the Company

• Nespresso is a name synonymous with luxury, innovation and sustainability.
• Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista.
• We are a B Corp certified company and committed to Reducing, Reusing and Recycling: making coffee a force for good.
• To find out more about Nespresso please visit: www.nespresso.com

Equal Opportunity

• At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking.
• We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community.
• Please let us know if we can provide accommodations to ensure your full participation in the application process.
• To find out more about Nestle’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace