Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Delivers proactive support of HR Service Center (HRSC) operations, technology, and transaction processes. Provides services spanning payroll, benefits, staffing/onboarding, recognition, employee relations, and other HR transactions. Coordinates services with HRIS, HR program managers, and technology specialists, applying HR principles to assist team members, managers, and customers.

Responsibilities

• Supports one or more human resource functional areas in the HR Service Center (HRSC).
• Provides first level response support to managers, team members, employees, and other customers.
• Responds to inquiries and requests following appropriate policies and practices, providing basic interpretation of policies.
• Participates on and provides coordinative support to project teams and collaborates with other team members to achieve deliverables.
• Prepares correspondence and reports.
• Inputs or maintains data relevant to processing employee data changes.
• Maintains documentation or records within appropriate systems.
• Ensures all HR procedures comply with statutory requirements by staying updated on local labor laws.
• Works cross-functionally within the HRSC to coordinate customer resolution.
• Performs other duties as assigned.

Requirements

• Thorough knowledge of principles, theories, and concepts in area of discipline.
• Competent in all job functions with a general understanding of industry practices, techniques, and standards.
• Develops solutions for a variety of situations and works on projects requiring evaluation and analysis.
• Determines best course of action to achieve results, referring to policies, practices, and precedents for guidance.
• Works independently, exercising judgment and discretion, with limited guidance for new assignments.
• Work may be reviewed for overall adequacy.
• Collaborates with management and team members within the department/function and other areas of the organization.
• May represent department internally or externally.
• Demonstrates strong knowledge of local labor laws and statutory compliance.
• Good knowledge of awards.

Skills

• HRIS platforms such as Workday
• Microsoft Office
• Power BI or HR analytics tools (advantageous)

Experience Level

• Typically 3+ years with bachelor's or equivalent.

Education Level

• Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.