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About the Role

Provide effective and responsive administrative support for allocated operational activity in a robust, timely, efficient and cost effective manner. Take ownership of the role and provide feedback for developing the effectiveness of the Supporting Officers position.

Responsibilities

• Provide effective and responsive administrative support for allocated operational activity.
• Install and respond to falls and other medical emergencies.
• Handle referrals.
• Ensure safe hospital discharges.
• Enable individuals to live independently despite health conditions and other challenging life circumstances.
• Manage the delivery of Havering Council’s Building Alarm Monitoring Team.
• Manage the Out of Hours service.

Requirements

• Experience in an admin or support officer role.
• High level of competence using Microsoft office applications (particularly word, excel, and outlook).
• Communicate effectively and professionally via the phone and through emails.
• Remove all personal information from uploaded documents for anonymised recruitment.

Skills

• Attention to detail
• Common sense approach
• Microsoft Office Suite (Word, Excel, Outlook)
• Effective and professional communication (phone and email)

Location

• Havering Telecare Centre

Work Type

• Permanent
• Office based
• Full-time

Experience Level

• Not specified

Education Level

• Not specified

Salary/Compensations

• £31161 to £33987pa

Benefits

• Not specified

About the Company

• Havering Telecare Centre is responsible for providing life-saving devices and assistive technology to elderly and vulnerable residents in the borough.
• Works closely with Adult Social Services, the NHS and other partner organisations.
• Manages the delivery of Havering Council’s Building Alarm Monitoring Team and Out of Hours service.
• Havering has excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London.
• Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.

Equal Opportunity

• Applications are considered on their merits regardless of age, disability, ethnicity, faith, gender identity or sexual orientation.
• The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults.
• May be subject to a Disclosure and Barring Service (DBS) check if the job involves working with children, young people, or vulnerable adults.