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About the Role

Opportunity for a CoPilot Adoption, Learning & Change Analyst to join the team, working with clients to maximise the value of Microsoft 365 Copilot following implementation. The role involves developing adoption strategies, delivering learning experiences, and supporting organisational change to increase user confidence, adoption, and business outcomes.

Responsibilities

• Develop and deliver Microsoft 365 Copilot adoption strategies and campaigns.
• Support organisational change and AI adoption across client organisations.
• Identify adoption barriers and implement improvements using user feedback and analytics.
• Design and maintain Microsoft 365 Copilot learning programmes.
• Create learning materials including guides, videos, e-learning, prompt libraries and use case catalogues.
• Deliver workshops, webinars and training sessions tailored to different user groups.
• Establish and support Microsoft 365 Copilot Champion networks.
• Encourage knowledge sharing and gather user feedback to drive continuous improvement.
• Monitor adoption and usage metrics, producing reports that demonstrate business value.
• Work closely with Product Managers, Technical Teams, Security, Learning & Development and Change teams.
• Support new feature releases, pilot programmes and continuous service improvements.

Requirements

• Experience delivering digital adoption, learning or change initiatives, ideally working with UK Government or Public Sector clients.
• Experience supporting Microsoft 365 technologies, ideally Microsoft 365 Copilot.
• Experience creating learning content and delivering training.
• Strong stakeholder engagement and communication skills.

Skills

• Good understanding of Microsoft 365 and Microsoft 365 Copilot.
• Knowledge of change management and digital adoption principles.
• Ability to interpret adoption data and produce meaningful reports.
• Strong organisational and presentation skills.

Education Level

• Microsoft 365 certification (MS-900 or equivalent).
• Prosci Change Management or similar.
• ITIL® 4 Foundation.
• Learning and Development qualification.

Benefits

• Training opportunities for personal development (technical, business acumen, methodologies).
• Private medical cover for you and your spouse/partner.
• Discretionary bonus based on personal and company performance.
• 25 Days holiday, plus 1 day for Birthday and 1 day for work anniversary in addition to UK bank holidays.
• Electric Vehicle leasing with salary sacrifice.
• Contributed Pension Scheme.
• Death in service cover.

About the Company

• Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development.
• Employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth.
• The Group’s culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability.
• UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients.
• At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society.

Equal Opportunity

• We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.