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About the Role

We are seeking a Junior Corporate Account Manager to join our London team on a 12-month fixed-term contract. This hybrid role involves nurturing and growing a portfolio of corporate accounts, using data-driven insights to solve workplace problems, retain revenue, and support market expansion.

Responsibilities

• Support and nurture corporate accounts across the UK, building strong relationships with key stakeholders.
• Track usage metrics to identify trends, mitigate risks, and maximize revenue retention.
• Translate commercial data and client behaviour insights into actionable account plans.
• Uncover opportunities to expand platform usage.
• Develop product expertise across the DfW suite to advise clients on best practices.
• Proactively resolve issues to ensure a smooth user experience.
• Act as a reliable primary point of contact for your account portfolio.
• Tailor communication to build trust, address client needs quickly, and unlock growth opportunities.
• Partner with Marketing, Tech, Finance, and Commercial teams to represent client feedback.
• Support account initiatives and drive operational efficiency.

Requirements

• Experience managing client relationships with a commercial mindset focused on driving account growth and retention.
• Comfortable working with data sets and translating key metrics into clear insights to shape account performance.
• Demonstrated capability to manage tasks independently, take ownership of day-to-day account responsibilities, and deliver under tight deadlines.
• Ability to build rapport easily with external clients and internal cross-functional partners at various levels.
• Solutions-focused mindset with the ability to thrive in a fast-paced, evolving marketplace environment.

Skills

• Account Management
• Commercial Mindset
• Data Analysis
• Client Relationship Management
• Communication
• Problem-Solving
• Adaptability

Location

• London

Work Type

• Hybrid
• Fixed-term contract

Experience Level

• Junior

Benefits

• Make a visible impact every day
• Learn fast in an entrepreneurial environment
• Build a career, not just a role
• Deliver together in an inclusive culture

About the Company

• Our mission is to transform the way people shop and eat, where impact, innovation, and growth drives everything we do.
• The Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide.
• Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.
• Together, we’re unlocking new possibilities as one global team.

Equal Opportunity

• We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
• If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
• We’ll share details on how to request support so we can ensure you have a fair and equitable experience.