About the Role
As an intern in Deployment, you will support the team in the implementation process and onboarding of new customers, ensuring a smooth start with Doctolib.
Responsibilities
- Support the Deployment Management team with daily business processes, managing project assignments, and conducting internal reviews.
- Maintain regular communication with stakeholders such as medical practices, sales, and deployment teams.
- Assist in training new customers to ensure a seamless transition to Doctolib.
- Prepare, accompany, and document implementation processes, and handle follow-up activities for successful solution adoption.
- Support the Deployment team with daily tasks and manage individual small projects.
Requirements
- Currently studying Healthcare, Business Administration, or a similar field.
- Team player with enjoyment in collaborating with diverse teams and customers.
- Solution-oriented, detail-oriented, with technical affinity.
- Enjoys learning new tools and digital processes, flexible and open to changing tasks and project requirements.
- German language proficiency at C2 level.
- Good English language skills.
- Previous experience working with customers, in project management, or similar is a plus.
- Prior knowledge in the healthcare sector is a plus.
Skills
- Communication
- Organization
- Independent project work
- Customer interaction
- Project management
- Healthcare knowledge
Location
- Berlin
- Hamburg
- Frankfurt
Work Type
- Full-time
- Hybrid
Experience Level
- Internship
Education Level
- Student in Healthcare, Business Administration, or similar field
Salary/Compensations
- €1900/month (mandatory internship)
- €2425/month (voluntary internship)
Benefits
- Structured and individual onboarding via Doctolib Academy.
- Broad range of internal training programs.
- Doctolib-sponsored Deutschlandticket or reimbursement of semester ticket.
- 28 vacation days per year (pro-rated).
- Flexible work model enabling hybrid and office-based work.
- Regular breakfast offerings in the office.
- Subsidies for grocery purchases.
- Subsidized sports activities with partner Urban Sports Club.
About the Company
- Doctolib is a leading e-health company in Europe.
- We support doctors, practice teams, and healthcare facilities in making their daily work digital, efficient, and patient-oriented with our SaaS solution.
- Our vision is to improve everyone's health.
Equal Opportunity
- We evaluate applications solely based on qualifications and motivation; discrimination is not tolerated.
- We invite applications regardless of gender, religion, age, sexual orientation, ethnic origin, or disability.
- To ensure equal opportunities, you may omit information such as photos, age, etc., in your application.
- Please let us know what accommodations we can make to support you best.
- All provided information will be processed by Doctolib for application management.
